At a Glance
- Tasks: Provide exceptional hospitality and support in food and bar services.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on inclusivity.
- Benefits: Enjoy bespoke training, discounts, pension, and a cycle to work scheme.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
- Why this job: Be part of a collaborative team that creates unforgettable experiences for guests.
- Qualifications: Passion for customer service and teamwork; experience in food service is a plus.
The predicted salary is between 20000 - 25000 € per year.
Bespoke training and development opportunities.
Apprenticeships opportunities for all experience levels.
Pension and life insurance.
Discounts available on our Perkbox app; high street shops, holidays & cinema.
Access to employee assistance programme.
Cycle to work scheme.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General/Bar Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant with experience in operating a Bar who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you! Due to the nature of the business, we require a team member who is interested in gaining experience across all services; food services, bar and events.
Job Description
- General Assistant duties include restocking onsite market in 2 locations, supporting the kitchen team by taking orders and payments during peak times, and supporting the location stock take.
- Bartender duties include operating a fully stocked bar, Tuesday - Friday, 3:30pm to 8pm (times may vary). Knowledge of cocktails, beers and wines is preferred.
- Whilst the Bar is closed, events support is required.
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service – provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork – collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations – comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness – maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment, we have set ourselves an ambition to set the standard and be recognised for having the most inclusive culture in hospitality.
General/Bar Assistant employer: WSH Group
At BaxterStorey, we pride ourselves on being an exceptional employer that values genuine hospitality and teamwork. Our inclusive work culture fosters personal and professional growth through bespoke training and development opportunities, while our commitment to employee well-being is reflected in our generous benefits, including a cycle to work scheme and discounts via the Perkbox app. Join us in creating unforgettable experiences in a supportive environment where every team member is celebrated for their unique contributions.
StudySmarter Expert Advice🤫
We think this is how you could land General/Bar Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! BaxterStorey values collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlight any experiences where you helped create a positive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at BaxterStorey.
We think you need these skills to ace General/Bar Assistant
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about providing exceptional service and creating memorable experiences for guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in food service or bar roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable:Since we value a friendly and professional approach, use a conversational tone in your cover letter. Show us your personality and how you’d fit into our collaborative team environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at BaxterStorey!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Familiarise yourself with the menu and drink offerings, especially cocktails, beers, and wines. Being able to discuss your favourite drinks or suggest pairings can really impress the interviewers.
✨Show Your Passion for Hospitality
Be ready to share examples of how you've gone above and beyond for customers in previous roles. Highlighting your genuine passion for providing exceptional service will resonate well with BaxterStorey’s values.
✨Team Player Attitude
Prepare to discuss how you’ve collaborated with colleagues in past jobs. Emphasising your ability to work harmoniously in a team will show that you align with their inclusive environment.
✨Ask Thoughtful Questions
At the end of the interview, ask questions about their training programmes or how they support employee development. This shows your interest in growth and commitment to the role.
