Responsibilities
- Serve food and beverages to guests in a friendly and professional manner; ensure guests' needs and requests are efficiently and effectively addressed.
- Provide excellent customer service by being attentive to guests' needs at every point in their customer journey; answer questions and address concerns or issues in a friendly manner.
- Collaborate with all staff to ensure a smooth flow of operations and support an inclusive and safe working environment.
- Adhere to health and safety regulations and any specific food service or catering guidelines established on the location.
- Maintain cleanliness and hygiene standards in the kitchen and dining areas.
About the Role
We are looking for a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, and who is friendly, professional, and efficient. This role is an opportunity to build your hospitality legacy and to create unforgettable moments for our guests.
Requirements
- Essential: A valid driving licence and access to personal transport due to the site location.
- Must be able to gain site security clearance and a DBS check.
Company Culture & Values
We believe that people set us apart; we support an inclusive environment that encourages growth and celebrates diversity. We invest in your development with ongoing training and guarantee a good work‑life balance. BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. Our ED&I ambition is to set the standard for most inclusive culture in hospitality. We protect the planet and support local communities. If you are motivated and hungry to learn, we can work together to develop your potential.
Benefits
- 28 days holiday including bank holidays
- Birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts available via our app (high street shops, holidays & cinema)
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
