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- Tasks: Serve food and beverages while ensuring guests have an amazing experience.
- Company: Join a leading hospitality company committed to inclusivity and teamwork.
- Benefits: Enjoy flexible hours, 28 days holiday, and perks like free meals and discounts.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic team where your passion for food and service shines.
- Qualifications: A love for customer service and teamwork; previous experience is a bonus.
The predicted salary is between 10 - 12 £ per hour.
Hours: Zero hours with potential for contracted hours
28 Days holiday including bank holidays
Plus your birthday off
24 week’s enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meal on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our Perkbox app; high street shops, holidays & cinema
Access to employee assistance programme
Cycle to work scheme
Job Description
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
- Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
- Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
- Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
- Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
Qualifications
- Have a contagious passion for food and/or customer service
- You draw satisfaction from working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Works according to the BaxterStorey core values
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Assistant employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your customer service skills! Since the role is all about serving guests, think of examples from your past experiences where you went above and beyond for customers. This will help you stand out during the interview.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Prepare to discuss how you've collaborated with others in previous roles. Highlighting your adaptability and solution-oriented mindset will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at BaxterStorey. Don’t miss out on this opportunity!
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and customer service shine through in your application. Share any experiences that highlight your love for working with people and serving great food!
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant experience, especially in food service, and how you embody our core values at StudySmarter.
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our inclusive team environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at WSH Group
✨Know the Company Values
Before your interview, take some time to research BaxterStorey’s core values. Understanding their commitment to inclusivity and customer service will help you align your answers with what they’re looking for. Show them that you share their passion for creating a welcoming environment!
✨Showcase Your Customer Service Skills
Since the role involves serving food and beverages, be ready to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond for a guest or handled a challenging situation. This will demonstrate your ability to provide excellent service.
✨Emphasise Teamwork
BaxterStorey values collaboration, so be prepared to talk about how you work within a team. Share stories that highlight your ability to support colleagues and contribute to a positive working atmosphere. This will show that you can thrive in their inclusive environment.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, you could ask about their training opportunities or how they promote diversity within the team.