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For Companies At a Glance
- Tasks: Serve food and drinks while ensuring guests have an amazing experience.
- Company: Join a leading hospitality company with a focus on creativity and teamwork.
- Benefits: Full-time role with opportunities for growth and learning in a vibrant environment.
- Why this job: Be part of a food revolution and create memorable experiences for guests.
- Qualifications: No experience needed, just a passion for customer service and good food.
- Other info: Driving license and own transport required; we value diversity and inclusion.
The predicted salary is between 20000 - 30000 £ per year.
Responsibilities
- Service: serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
- Customer Service: provide excellent service by being attentive to guests' needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
- Teamwork: collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations: comply with health and safety regulations as well as any specific food service or catering guidelines established on location.
- Cleanliness: maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications
- While experience is preferred, if you have an appetite for excellent customer service and an appreciation for good food—we can teach you.
- Driving license essential.
- Your own transport would also be essential due to the site location.
- Must be able to gain site security clearance and DBS.
Additional Information
For almost 20 years for every client in every location (whether that's an office, stadium, cathedral or university) we have created beautiful spaces, exciting menus and friendly teams so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people means that we always strive to supercharge our teams' careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us and be part of the food revolution!
BaxterStorey Values
- ALWAYS VISIONARY: We strive for better we never settle never compromise never follow. We lead the way blazing our own trail.
- WHOLEHEARTEDLY POSITIVE: We are up-beat motivating and inspiring. Our love for what we do radiates through our food and is amplified by our people.
- CREATIVELY COLLABORATIVE: We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS: We work together as a team to lead by example protecting the planet and supporting local communities.
Interested? Even if you don't meet all requirements, we like to hear from you. If you are motivated and hungry to learn we can work together to develop your potential. BaxterStorey is committed to encouraging equality, diversity and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers and for each team member to feel respected and able to give their best. And to support our commitment to this we have set ourselves an ED&I (Equity Diversity and Inclusion) ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.
Remote Work: No
Employment Type: Full-time
Key Skills: Restaurant Experience, Hospitality Experience, Assistant Manager Experience, Management Experience, Accounting, Conflict Management, Computer Literacy, Hotel Management, Leadership Experience, P&L Management, Supervising Experience, Restaurant Management
Experience: years
Vacancy: 1
General Assistant employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's values and think about how you can align with them. Show us that you're not just looking for a job, but that you want to be part of our food revolution!
✨Tip Number 2
Practice your customer service skills! Since the role is all about serving guests, think of examples from your past experiences where you went above and beyond. We love to hear stories that showcase your ability to create memorable experiences.
✨Tip Number 3
Teamwork makes the dream work! Be ready to discuss how you've collaborated with others in previous roles. We want to see that you can contribute to a positive and inclusive environment, so share those team successes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining our team. We can’t wait to see your application and hopefully welcome you aboard!
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and good food. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the General Assistant role. Highlight any relevant experience or skills that match the job description, especially in customer service and teamwork. We love seeing how you fit into our vision!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our food revolution!
How to prepare for a job interview at WSH Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a General Assistant. Familiarise yourself with serving food and beverages, customer service expectations, and teamwork dynamics. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to meet a guest's needs or resolved an issue effectively. This will demonstrate your ability to create a positive experience for customers.
✨Emphasise Teamwork and Collaboration
Since this role requires working closely with others, be ready to discuss how you’ve successfully collaborated in previous jobs. Share specific instances where you contributed to a team’s success or helped create a supportive environment, aligning with the company's values of creativity and collaboration.
✨Be Prepared for Practical Questions
Expect questions related to health and safety regulations and cleanliness standards. Brush up on relevant guidelines and think about how you would maintain hygiene in a kitchen or dining area. Showing that you take these aspects seriously will set you apart as a candidate who understands the importance of compliance.
