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- Tasks: Assist in food preparation and deliver exceptional service in a vibrant dining environment.
- Company: Join Holroyd Howe, a leading contract caterer in the education sector.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on brands you love.
- Other info: Opportunities for training, career development, and a fun, engaging work atmosphere.
- Why this job: Be the friendly face that creates memorable dining experiences for students and staff.
- Qualifications: Customer-focused attitude, team player, and a passion for food service.
The predicted salary is between 20000 - 25000 £ per year.
Location: New Hall School, Boreham, Essex CM3
Working hours: 11:30 – 19:30
Why Join us?
- 28 days holiday (including bank holidays)
- 3 volunteering days to give back to causes you care about
- 3 days grandparent leave for those special family moments
- 24 weeks enhanced maternity leave
- Bespoke training & development opportunities
- Pension & life insurance
- Discounts on high street brands, cinema & holidays via the Perkbox App
- Wellbeing hub & access to employee assistance program
- Free meals while at work
- Career development & HIT Apprenticeships for all experience levels
About the role:
As a front of house assistant at Holroyd Howe, you will play an important role in delivering an exceptional food and hospitality experience within an educational setting. You will be the welcoming face of the dining environment, ensuring that pupils, staff, and visitors always receive a friendly and professional service. Working as part of a passionate food and service team, you will help create a positive atmosphere that reflects Holroyd Howe's commitment to fresh food and outstanding care.
Key Responsibilities:
- To assist in the preparation of food and snacks.
- To keep the kitchen and dining areas in a clean and tidy state at all times.
- To provide a friendly, efficient, and hygienic service to all customers.
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To be customer focused at all times, by being visible during service periods, approachable, and quick to exceed expectations in fulfilling customer needs.
- To project a willing and helpful attitude to customers; to seek the appropriate knowledge of food items sold throughout catering areas and to keep areas and service counters clean and fully stocked.
- To treat your team members at location as you would expect to be treated.
- To co-operate with all team members and undertake duties in the kitchen/service areas as requested to ensure an efficient and effective service is delivered at all times.
- To attend food safety, health and safety, and environmental training courses as required.
- To rigorously follow the unit cleaning schedules.
Qualifications:
- Ideally have experience working within Education catering
- Have good Health & Safety knowledge
- Flexible with a can-do attitude, customer focused
- Fun and enthusiastic
- Have excellent organisation skills
- Demonstrate great attention to detail
- Be a team player, and enjoy succeeding as a team
- Have a flexible approach to work
Additional Information:
Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.
Sustainability:
Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals. We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients. We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team. From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. This appointment is offered on the return of satisfactory professional references.
Front of House Assistant employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holroyd Howe's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Front of House Assistant, you'll be the face of the dining experience. Think about how you can demonstrate your friendly and professional service during the interview. Maybe even role-play with a friend to get comfortable!
✨Tip Number 3
Be ready to showcase your teamwork! Holroyd Howe values collaboration, so come prepared with examples of how you've worked well in a team before. Highlighting your ability to cooperate and support your colleagues will make you stand out.
✨Tip Number 4
Don't forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if this is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience in catering or customer service, and mention how your skills align with our commitment to providing exceptional service.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets straight to the heart of why you’d be a great fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WSH Group
✨Know Your Role
Familiarise yourself with the key responsibilities of a Front of House Assistant. Understand what it means to provide exceptional service and how to create a welcoming atmosphere. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to be approachable and friendly, as this is crucial for the role. Remember, they want to see that you can exceed expectations!
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share instances where you collaborated with others to achieve a common goal. Emphasising your willingness to support colleagues will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, or sustainability practices. This shows that you're not just interested in the job, but also in how you can contribute to their mission and values.