At a Glance
- Tasks: Lead a vibrant restaurant team and ensure top-notch customer experiences.
- Company: Join Benugo, a brand known for its award-winning cafes and restaurants.
- Benefits: Enjoy free meals, competitive salary, and career development opportunities.
- Other info: Be part of an inclusive culture with great perks and support.
- Why this job: Make a real impact in a beautiful setting while growing your management skills.
- Qualifications: Experience in busy restaurants and a passion for excellent customer service.
The predicted salary is between 38000 - 42000 £ per year.
Company Description
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. Find out more about us at www.benugo.com
We are looking for an experienced Restaurant Manager to join the team at our operation located within Savill Garden, Great Windsor Park. Situated within The Savill Garden Visitor Centre, Savill Kitchen includes a large and energetic restaurant and 3 cafes. We serve a seasonal menu with British classics from locally sourced ingredients in the restaurant, as well as a range of freshly made sandwiches, cakes and carbon neutral coffee in the cafes. The venue is open 7 days per week, mostly daytime. Therefore, working every Saturday and Sunday is necessary.
The successful candidate will have high volume restaurant experience in a management role. This is a hands on role, we would like you to take ownership of our beautiful restaurant. There is lots of opportunity to grow.
Salary: £38,000 per annum + tronc (£1,000 to £4,000) + bonus + benefits
Shifts: 5 days out of 7 including most Weekends and School Holidays
Contract: Full Time, Permanent
About the role:
- To ensure the customers experience is always maintained to the highest standard from front and back of house.
- To continuously work towards improving sales and customer service, through staff training, and implementing more efficient processes.
- To lead marketing of our restaurant to generate new customers.
- To support our 'farm to fork' plans and lead our Summer Festival of Food program.
- To deal effectively with customer complaints.
- To liaise with key people (kitchen, bar and floor) to ensure food and service is in line with the expected standards.
- To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring.
- To deputise for the GM in their absence or when required.
- To ensure high levels of Food and Health & Safety are maintained at all times.
Savill Garden Visitor Centre
The award-winning Savill Building serves as a visitor centre for The Savill Garden, Adventure Play and the wider Great Park. It was opened in 2006 by H.R.H. the Duke of Edinburgh. The building measures an impressive 90 metres long and has won a number of architectural awards. The wooden grid shell architecture was constructed from sustainable timber sources from within the Great Park. Other than Savill Kitchen, visitors will find a shop selling gifts supporting British manufacturers and a range of plants and garden accessories from the Royal Gardens.
Qualifications
The ideal candidate will possess:
- Experience at managing in a busy full table service restaurant.
- Experience of implementing training with their team.
- Excellent communicator with the ability to motivate and inspire.
- Have astute financial and commercial awareness to ensure the continued success of the site.
- A passion for GREAT customer service is a MUST!
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift.
- Free tea and coffee at any Benugo location.
- A monthly allowance to use at any Benugo location.
- Competitive rate.
- Life Assurance.
- Enhanced maternity and paternity leave pay for when your family is growing.
- Company sick leave.
- Company annual leave.
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients.
- Employee discounts at several retailers (via Hapi app) & fitness providers.
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders.
Restaurant Manager - Savill Garden in Egham employer: WSH Group
Benugo is an exceptional employer, offering a vibrant work culture within the stunning Savill Garden Visitor Centre. With a strong focus on employee growth and inclusivity, we provide numerous benefits such as free meals during shifts, competitive pay, and opportunities for career advancement in a dynamic environment. Join us to be part of a team that values great customer service and supports your professional journey in one of the UK's most beautiful locations.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager - Savill Garden in Egham
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Benugo's website and social media. Familiarise yourself with their menu, values, and any recent news. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to restaurant management, like handling customer complaints or improving sales. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated your team or improved service in previous roles. Highlighting your hands-on experience will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Restaurant Manager - Savill Garden in Egham
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your love for great customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in your previous roles.
Highlight Your Management Experience:Make sure to emphasise your experience managing a busy restaurant. Talk about the teams you've led, the training you've implemented, and how you've improved service standards. We want to see that you can take ownership of our beautiful restaurant!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team at Benugo!
How to prepare for a job interview at WSH Group
✨Know the Brand Inside Out
Before your interview, take some time to really understand the Benugo brand. Familiarise yourself with their menu, values, and the unique dining experience they offer at Savill Kitchen. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Management Skills
Be prepared to discuss your previous management experience in high-volume restaurants. Think of specific examples where you successfully trained staff, improved customer service, or handled complaints. Highlighting these experiences will demonstrate your capability to take ownership of the restaurant.
✨Demonstrate Your Passion for Customer Service
Benugo places a strong emphasis on great customer service. Be ready to share stories that illustrate your commitment to providing an exceptional dining experience. Discuss how you’ve gone above and beyond for customers in the past, as this will resonate well with the interviewers.
✨Prepare Questions About Growth Opportunities
Since the role offers opportunities for growth, come prepared with questions about career progression within the company. This shows that you’re not just looking for a job, but are genuinely interested in building a long-term career with them. It also gives you insight into how they support employee development.
