At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences at Savill Garden.
- Company: Join WSH Group, a leader in hospitality and customer service.
- Benefits: Enjoy free parking, provided lunches, and exclusive employee discounts.
- Why this job: Be the face of fantastic experiences and inspire your team every weekend.
- Qualifications: Proven leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
WSH Group is looking for experienced Team Leaders to join the team at Savill Garden, Egham from March 2024. We're seeking charismatic individuals who excel in customer service and team leadership.
The position offers a full-time contract with shifts usually between 0800 – 1800hrs, Monday to Sunday.
Benefits include:
- Free on-site parking
- Lunch provided on shift
- Employee discounts
Guest Experience Team Leader — Weekend Shifts in Egham employer: WSH Group
WSH Group is an excellent employer that prioritises employee well-being and development, offering a vibrant work culture at the picturesque Savill Garden in Egham. With benefits such as free on-site parking, complimentary lunches during shifts, and generous employee discounts, we foster a supportive environment where team leaders can thrive and grow in their careers while delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Team Leader — Weekend Shifts in Egham
✨Tip Number 1
Get to know the company! Research WSH Group and Savill Garden so you can chat about their values and what makes them tick. This shows you're genuinely interested and helps you stand out in interviews.
✨Tip Number 2
Practice your customer service scenarios! Think of examples where you've gone above and beyond for a guest or resolved a tricky situation. We want to hear those stories that showcase your charisma and leadership skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This could give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team at Savill Garden!
We think you need these skills to ace Guest Experience Team Leader — Weekend Shifts in Egham
Some tips for your application 🫡
Show Your Charisma:When writing your application, let your personality shine through! We want to see that you’re not just experienced but also someone who can bring a positive vibe to the team and enhance the guest experience.
Highlight Leadership Skills:Make sure to emphasise your team leadership experience. We’re looking for individuals who can inspire and guide others, so share specific examples of how you've successfully led a team in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We appreciate when candidates show they’ve done their homework about us and the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at WSH Group
✨Know Your Customer Service Inside Out
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond for a guest or resolved a tricky situation. This will show that you understand the importance of creating a fantastic experience for customers.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare to discuss your leadership style and share examples of how you've successfully managed a team in the past. Highlight any challenges you've faced and how you overcame them.
✨Familiarise Yourself with Savill Garden
Do a bit of research on Savill Garden and its offerings. Knowing about the garden's history, key attractions, and visitor demographics can help you tailor your answers and show genuine interest in the role. It also gives you a chance to ask insightful questions during the interview.
✨Prepare for Weekend Shift Scenarios
Since this role involves weekend shifts, think about how you would handle busy periods and ensure a smooth operation. Be ready to discuss your strategies for maintaining high service standards during peak times and how you would support your team in those situations.
