At a Glance
- Tasks: Lead a dynamic team in delivering exceptional guest experiences and innovative food offerings.
- Company: Join Benugo, a brand known for superb natural food and iconic partnerships.
- Benefits: Enjoy up to 33 days annual leave, endless tea and coffee, and career development opportunities.
- Other info: Foster a culture of respect and inclusivity while working in vibrant Edinburgh and Glasgow.
- Why this job: Be part of a prestigious collaboration that sets new standards in hospitality.
- Qualifications: Experience in food and beverage management with strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Company Description: When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores. This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.
Job Description: To support the daily operations, being hands on during service. To resolve any guest complaints calmly and promptly. Ensure all team members are delivering a great guest experience, whilst upselling where possible. To retain excellent product knowledge of both food and beverage offerings. To seek opportunities to innovate and improve throughout. Support and lead the team with kindness and respect, fostering a culture of respect and inclusivity, ensuring every person is valued, whilst encouraging their development. Maintain accurate records of Health and Safety, Food Safety and orders. To uphold the highest standards of cleanliness. To attend all training and development courses as requested. To always represent WSH and John Lewis in a professional manner in your behaviour, appearance and knowledge. To carry out any other reasonable duties as required by management.
Qualifications: Proven experience in managing a food and beverage service. Barista experience (advantageous). Strong leadership and communication skills. Positive can-do attitude. Ability to work under pressure to meet business needs. Highly developed attention to detail and record keeping. Passion for hospitality and delivering a great guest experience. Great team player. Leads by example and takes initiative.
Additional Information: Meal on shift. Endless tea and coffee on shift. Enrolment into the WSH pension scheme. Up to 33 days annual leave (plus extra day for your birthday off). Enhanced maternity, paternity and family friendly leave with length of service. Access to everyday discounts and communication portal. Employee Assistance Programme and qualified Mental Health First Aiders. Cycle to Work scheme. Opportunity to develop and further your career in an exciting company.
Manager in Edinburgh employer: WSH Group
At Benugo, we pride ourselves on being an exceptional employer that values innovation and excellence in hospitality. Our commitment to fostering a supportive and inclusive work culture is reflected in our extensive employee benefits, including generous annual leave, professional development opportunities, and a focus on mental well-being. Join us in shaping a remarkable dining experience across Edinburgh and Glasgow, where your contributions will be recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights into Benugo or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Benugo’s values and their approach to guest experience. We want to see how you can align with their vision and bring your own flair to the table!
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've led teams in high-pressure situations and maintained a positive atmosphere. We love a candidate who can inspire others!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to delivering exceptional guest experiences. We want to see how you can bring that passion to our team.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your relevant experience in managing food and beverage services and any leadership roles you've held. This helps us see how you fit into our vision at Benugo.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Make sure you have a solid understanding of Benugo's brand and values. Familiarise yourself with their food offerings and the importance of local suppliers. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to resolve conflicts, foster inclusivity, and encourage development among team members. This is crucial for a managerial position.
✨Demonstrate Your Guest Experience Focus
Think of specific instances where you've gone above and beyond to enhance guest experiences. Be ready to discuss how you handle complaints calmly and effectively, as this is key to maintaining high standards in hospitality.
✨Be Ready to Innovate
Benugo is looking for someone who can bring fresh ideas to the table. Prepare to discuss any innovative strategies you've implemented in previous roles that improved service or guest satisfaction. This will show your proactive approach and creativity.
