At a Glance
- Tasks: Lead a dynamic team to optimise operations and enhance client relationships in the food service industry.
- Company: Join Holroyd Howe, a top UK contract caterer focused on innovative food services for schools.
- Benefits: Enjoy 33 days holiday, car allowance, enhanced maternity leave, and bespoke training opportunities.
- Other info: Be part of a supportive culture that values continuous learning and career growth.
- Why this job: Make a real impact in the food service sector while developing your leadership skills.
- Qualifications: Experience in a senior operational role with strong leadership and financial management skills.
The predicted salary is between 60000 - 80000 £ per year.
- Company Description
- Regional Director
- South
- Highly Competitive Salary
Benefits
- 33 Days holiday including bank holidays
- Car or Car allowance
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Bespoke training and development opportunities
- Pension and life insurance and Private medical
- Discounts available via Perk Box, high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges.
We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
To provide our teams with the right skills to succeed in their jobs, we invest in their training and development.
Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.
As the culinary landscape evolves, so too does our commitment to food innovation and nutrition at Holroyd Howe.
We currently have an exciting opportunity for a talented Regional Director to develop and lead a team of Operations Directors, Account Directors and Operations Managers to provide exceptional service to our clients.
This is a fantastic opportunity for an inspirational and enthusiastic Regional Director to make a name for themselves within the Food Service industry.
In return we offer support and development to grow within our business alongside a competitive salary.
Job Description
As a Regional Director, you will play a crucial role in retaining and growing partnerships with schools, as well as optimising our business processes, improving efficiency, and driving overall operational excellence.
You will be responsible for developing and implementing strategies, policies, and procedures to ensure smooth operations and achieve organisational goals.
Creating value for clients and the company is key to our success.
- Develop and implement strategies to optimise operational efficiency, quality, and profitability across all school contracts.
- Provide leadership and guidance to operational managers, Account Directors and Regional Chef team, fostering a culture of accountability, teamwork, and continuous improvement.
- Monitor key performance indicators (KPIs) and operational metrics to evaluate performance and identify areas for improvement.
- Maintain a strong business relationship with each school and with the principal clients (Heads and Bursars)
- Collaborate with the sales and retention team to support business development efforts, including client presentations, contract negotiations, and renewals.
- Address client feedback and concerns promptly, striving to resolve issues and enhance overall satisfaction.
- Ensure compliance with all relevant food safety regulations, health and safety standards, and company policies and procedures.
- Implement rigorous quality assurance measures to uphold food quality, presentation standards, and service excellence.
- Conduct regular audits and inspections to assess compliance and identify areas for corrective action. Embed ‘Happy House’ as a culture and way of working.
- Work closely with the finance department to develop budgets, forecasts, and financial targets for catering operations.
- Monitor financial performance against targets, analysing variances and implementing cost control measures where necessary.
- Identify opportunities for revenue growth and cost savings, driving initiatives to improve profitability.
- Lead initiatives to enhance operational processes, systems, and technologies, driving innovation and efficiency gains.
- Foster a culture of continuous learning and development within the operations team, providing training and mentoring to support career growth.
- Thrive on getting the best out of people and maximising commercial opportunities.
- Provide coaching, mentoring, and training opportunities to develop leadership capabilities and support career progression, and succession planning amongst your team.
- Stay abreast of industry trends, best practices, and emerging technologies, incorporating relevant advancements into operational strategies.
- Be an integral part of the Senior Leadership Team with contributions that support the business goals, fostering a One Team mentality.
As a senior leader in the business, you will use your knowledge and skills to help develop colleagues across the business.
Qualifications
- Thrive on getting the best out of people and maximising commercial opportunities.
Ability to provide coaching, mentoring, and training opportunities to develop leadership capabilities and support career progression, and succession planning amongst your team.
- Excellent negotiating skills
- Financially and commercially astute
- Previous experience in a Regional Director or Operations Director role ideally in Food Service
- Strong understanding of report writing and financial management.
- Excellent management and communication skills
- Excellent delegation and influencing skills.
- Able to demonstrate your analytical approach to problem-solving.
- Ability to devise and implement strategies to benefit both the company and the client.
- Ability to display a real passion for food and customer service.
- Additional Information
- Holroyd Howe Values
- People First
We’re a company of individuals, united in doing our best for our clients.
Great Food Always
Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.
Food Education
We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.
Fresh Thinking
New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.
“Holroyd Howe is an equal opportunity employer.
We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment.
All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants.
We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children. “
This appointment is offered on the return of satisfactory professional references.
INDVIP
Regional Director in Earley employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Director in Earley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Director in Earley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
