Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team to deliver exceptional food service and customer satisfaction.
- Company: Join Holroyd Howe, a top UK contract caterer focused on innovative food services for schools.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and bespoke training opportunities.
- Other info: Must have own transport due to location; DBS check required.
- Why this job: Be part of a fun, supportive culture that values creativity and excellence in food service.
- Qualifications: Experience in management, a passion for food, and strong leadership skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
Company Description
Duty Manager
Location: Stowe School, Buckingham, MK18 5EH
Rate of pay: £30,000PA
Hours: 40 hours (5 out of 7 days)
Weeks: 52 weeks
Benefits:
- 28 days holiday
- 3 volunteering days
- 3 days grandparent leave
- 24 week\’s enhanced maternity leave
- Bespoke training and development opportunities
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
We currently have an exciting opportunity for a Duty Manager to join the prestigious team at Stowe School . This role offers the chance to work with a supportive team and staff. Due to the challenging location of Stowe School , candidates must either drive or have their own mode of transport to reach the location.
Job Description
The essential ingredient at the heart of our business is our people so we are searching for an experienced Duty Manager with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.
As a Duty Manage ryou will…
- To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.
- To regularly monitor customer feedback and produce a suitable action plan based on the results.
- Ensure that your restaurant has a fun feeling which customers enjoy and can relax away from the workplace.
- To be customer focused at all times, by being visible during service periods, approachable, and exceeding expectations in delivering customer needs.
- To ensure all food is presented and served in line with company standards, using innovation in the method and style of presentation and food service.
- To ensure that you deliver what you promise to the customer, client and team.
- To ensure that all agreed service objectives are met in line with client expectations.
- To make a continuous assessment of the performance of all staff under your supervision in order to establish training needs and development potential
- To ensure that training is carried out in the location to meet identified needs and requirements of the Company training policy.
- To ensure that all staff are aware of their duties and the standards required
- To assist in ensuring that all kitchen staff are aware of their Health and Safety responsibility
- and receive the appropriate training
- To attend training sessions and catering meetings when required
- To take responsibility for the smooth and efficient running of the section/s as appropriate
- To motivate and lead by example ensuring you and your team have fun at work and are proud
- of your efforts.
Qualifications
- Have worked in a similar environment at a management level
- Be a proven, hands-on leader, able to invest in your team and their development
- Be naturally outgoing and vibrant, display a real passion for food and customer service
- Have excellent Health & Safety knowledge
- Be financially astute and have strong IT literacy
- Be innovative and creative and driven by excellence
- Stay up to date with current food trends
Additional Information
Holroyd Howe is one of the UK\’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.
We pride ourselves on:
Sustainability
Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.
Nutrition
We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.
Food Innovation
We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.
From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.
This appointment is offered on the return of satisfactory professional references.
IND1
Duty Manager employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific catering services offered by Holroyd Howe. Understanding their approach to food innovation and sustainability will help you align your experience and ideas with their values during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss how you can create a fun and engaging atmosphere for both staff and customers, as this is a key aspect of the Duty Manager role.
✨Tip Number 3
Research current food trends and be prepared to discuss how you can incorporate these into the dining experience at Stowe School. This demonstrates your passion for food and customer service, which is essential for the position.
✨Tip Number 4
Network with professionals in the catering industry or those who have worked at Holroyd Howe. Gaining insights from their experiences can provide you with valuable information that you can use to tailor your approach when applying for the Duty Manager position.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food catering services and management. Use specific examples that demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention how your background aligns with the values of Holroyd Howe and why you are excited about the Duty Manager role at Stowe School.
Highlight Relevant Qualifications: Include any certifications or training related to health and safety, food service, or management. This will show that you are well-prepared for the responsibilities of the Duty Manager position.
Showcase Your Leadership Style: In your application, describe your approach to team management and development. Provide examples of how you have motivated teams in the past and how you plan to create a fun and efficient work environment.
How to prepare for a job interview at WSH Group
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for food and customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable dining experiences in your previous roles.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead by example. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in past positions.
✨Know Your Health & Safety Regulations
Familiarise yourself with health and safety standards relevant to the catering industry. Be ready to discuss how you ensure compliance and train your team on these important regulations.
✨Prepare for Customer Feedback Scenarios
Think about how you would handle customer feedback, both positive and negative. Prepare to share examples of how you've used feedback to improve service and create action plans in your previous roles.