At a Glance
- Tasks: Serve food and beverages while ensuring guests have an amazing experience.
- Company: Join a leading hospitality company committed to inclusivity and teamwork.
- Benefits: Enjoy 28 days holiday, free meals, and flexible hours with competitive pay.
- Other info: Great opportunities for training, development, and career growth.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Passion for food and customer service; teamwork skills are a must.
The predicted salary is between 13.45 - 13.45 £ per hour.
Location: Amazon EDI4 - Dunfermline
Availability: Flexible with availability required
Hours: 16–32hrs per week
Salary: £13.45 per hour
Benefits
- 28 days holiday including bank holidays
- Birthday off
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts available on Perkbox app – high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Responsibilities
- Service: serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
- Customer Service: provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner
- Teamwork: collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
- Adherence to Regulations: comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
- Cleanliness: maintain cleanliness and hygiene standards in the kitchen and dining areas
Qualifications
- Have a contagious passion for food and/or customer service
- Enjoy working within a collaborative and inclusive team environment
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
- Work according to BaxterStorey core values
Equal Employment Opportunity
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, ensuring every employee feels respected and can give their best. To support this commitment, we have set ourselves an ambition to ‘set the standard and be recognised for having the most inclusive culture in hospitality’.
Temp General Assistant in Dunfermline employer: WSH Group
BaxterStorey is an exceptional employer that prioritises employee well-being and development, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located in Dunfermline, our inclusive work culture fosters collaboration and respect, ensuring that every team member feels valued and empowered to thrive in their role as a Temp General Assistant.
StudySmarter Expert Advice🤫
We think this is how you could land Temp General Assistant in Dunfermline
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Temp General Assistant in Dunfermline
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at WSH Group
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at WSH Group. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
