At a Glance
- Tasks: Lead and inspire a team to deliver exceptional hospitality experiences.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry.
- Benefits: Enjoy bespoke training, discounts, and a supportive work-life balance.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in hospitality management and a passion for food and service.
The predicted salary is between 30000 - 40000 € per year.
Bespoke training and development opportunities.
Apprenticeships opportunities for all experience levels.
Pension and life insurance.
Discounts available on our HAPI app; high street shops, holidays & cinema.
Access to employee assistance programme.
Cycle to work scheme.
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a current Deputy General Manager or a General Manager in a smaller location who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards.
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business.
- Continually look to develop your team through mentoring, training, recognition, and empowerment.
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation.
- Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance.
Qualifications
- Experience in a similar operation.
- Currently a Deputy General Manager looking for progression or a General Manager interested in something more challenging.
- Have a contagious passion for food and customer service.
- You draw satisfaction from managing, training, and supporting a team.
- Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance.
- Excellent delegation and influencing skills.
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure.
- Meticulous organisational abilities; high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Excellent strategic thinking and critical reasoning skills.
- Works according to the BaxterStorey core values.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
- ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
Deputy General Manager - Catering employer: WSH Group
At BaxterStorey, we pride ourselves on being an exceptional employer that champions personal and professional growth within a vibrant and inclusive work culture. Our commitment to ongoing training, diverse career opportunities, and a supportive environment ensures that every team member can thrive while delivering outstanding hospitality experiences. With unique benefits like our HAPI app discounts and a focus on work-life balance, we invite passionate individuals to join us in creating unforgettable moments for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Catering
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up social media groups. The more people you know, the better your chances of landing that Deputy General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you've motivated teams in the past. Remember, they want someone who can inspire others!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle various scenarios in a fast-paced environment. Practise your responses so you can demonstrate your strategic thinking and problem-solving skills when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at BaxterStorey. Let’s make that hospitality legacy together!
We think you need these skills to ace Deputy General Manager - Catering
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. Share specific examples of how you've motivated teams or created memorable experiences, as this aligns perfectly with our values at BaxterStorey.
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Deputy General Manager role. Highlight your leadership abilities, financial acumen, and any relevant achievements to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Be genuine and enthusiastic, and don’t forget to mention how you can contribute to our culture of excellence and innovation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at BaxterStorey!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Before the interview, dive deep into BaxterStorey's values and mission. Understand their approach to hospitality and how they create exceptional experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've motivated and developed your team in previous roles. Highlight your ability to inspire collaboration and maintain high standards, as this is crucial for a Deputy General Manager.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you’ve had to prioritise multiple projects or adapt to unexpected challenges, and be prepared to share how you navigated those situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking insightful questions about the company culture, training opportunities, or how they measure success. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
