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- Tasks: Support catering operations and lead teams to deliver exceptional food experiences.
- Company: Join a people-first company dedicated to great food and education.
- Benefits: Full-time role with opportunities for personal growth and development.
- Why this job: Make a real impact in school catering while developing your leadership skills.
- Qualifications: Experience in catering or hospitality, with strong team management skills.
- Other info: Dynamic environment focused on fresh ideas and respect for everyone.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Support the Director of Catering in overseeing day-to-day catering operations, ensuring a high-quality and consistent service.
- Lead by example in delivering excellent food standards and customer experience.
- Supervise and motivate catering teams to perform efficiently and with pride.
- Help manage stock ordering and supplier relationships in line with budgetary targets.
- Maintain high standards of food safety, hygiene, and compliance with all relevant policies.
- Assist in planning and executing hospitality events and term-time functions.
- Deputise in the absence of the General Manager, taking ownership of operations and client communications.
Qualifications Candidate Profile:
- The role is 80% hands-on so applicants must be comfortable and experienced in operational day-to-day delivery.
- Previous supervisory or assistant management experience in a catering or hospitality environment.
- A food-led individual with a good understanding of kitchen operations and customer service.
- Experience managing a team and supporting staff training and development.
- Knowledge of health and safety, food safety, and compliance procedures.
- Strong interpersonal skills and a proactive, can-do attitude.
- Experience in an education or contract catering setting is desirable but not essential.
Additional Information:
- People first — We are a company of individuals united in doing our best for our clients.
- Great food always — Using only the best ingredients, our food is fresh, authentic, and tailored to each school age group and specific needs and preferences.
- Food education — We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
- Respect in everything we do — Our respectful codes of conduct inform how we behave towards clients, customers, suppliers and business partners, and each other.
- Fresh thinking — New ideas for food service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references.
Remote Work: No
Employment Type: Full-time
Key Skills: ICT, Information Technology, Access, Delivery, E Learning, Legal Operations
Experience: years
Vacancy: 1
Deputy General Manager employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Holroyd Howe's values and mission. This will help you tailor your responses and show that you're a great fit for their people-first approach.
✨Tip Number 2
Practice your leadership stories! Since the role involves supervising teams, think of examples where you've motivated staff or improved service. We want to hear how you lead by example!
✨Tip Number 3
Show off your food knowledge! Brush up on food safety and hygiene standards, as well as any relevant compliance procedures. Being able to discuss these confidently will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Holroyd Howe.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion for Catering: When writing your application, let your love for food and hospitality shine through! We want to see how you can bring that passion into our catering operations and create memorable experiences for our clients.
Highlight Your Hands-On Experience: Since this role is 80% hands-on, make sure to emphasise your previous supervisory or assistant management experience in catering. We’re looking for someone who’s not afraid to roll up their sleeves and get involved!
Demonstrate Your Team Leadership Skills: We value strong interpersonal skills, so share examples of how you've motivated and supported your team in the past. Show us how you can lead by example and foster a positive working environment.
Tailor Your Application to Us: Make your application stand out by aligning it with our values. Mention how you can contribute to our mission of great food and food education. And remember, apply through our website to ensure your application gets the attention it deserves!
How to prepare for a job interview at WSH Group
✨Know Your Catering Operations
Make sure you brush up on your knowledge of day-to-day catering operations. Be ready to discuss how you would ensure high-quality service and food standards, as well as how you’ve successfully managed teams in the past.
✨Showcase Your Leadership Skills
Prepare examples that highlight your supervisory experience. Think about times when you motivated your team or improved their performance. This role is all about leading by example, so be ready to demonstrate your proactive approach.
✨Understand Compliance and Safety
Familiarise yourself with health and safety regulations, food safety standards, and compliance procedures. You might be asked specific questions about these topics, so having a solid understanding will show you’re serious about maintaining high standards.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you’ll need to think on your feet. Prepare for situations related to client communications or event planning, and think about how you would handle challenges while keeping the customer experience at the forefront.
