At a Glance
- Tasks: Welcome guests to the BA Lounges and ensure a 5-star experience.
- Company: Join British Airways, a leading airline with a focus on customer service.
- Benefits: Earn £14.33 per hour, enjoy free meals, and receive bespoke training.
- Other info: Flexible summer hours with opportunities for progression across Europe.
- Why this job: Be the face of luxury travel and create memorable experiences for customers.
- Qualifications: Friendly attitude and a passion for providing excellent service.
The predicted salary is between 14.33 - 14.33 £ per hour.
Lounge Host, BA Lounges – Fixed Term Contract Gatwick Airport £14.33 per hour Four on, two off shift pattern.
Whenever customers visit the British Airways Lounges at Gatwick Airport, you’ll be there to greet them with 5‑star, BaxterStorey service. Friendly, confident and professional, you’ll be the face of our bespoke operation, making sure that delicious food and relaxation are available to every visitor.
Responsibilities- Your task will be to uphold our high standards by making sure that our customers get a great experience.
- Ensure that customers are given a prompt and efficient service.
- Assist in the preparation of food and snacks.
- Keep the kitchen and restaurant areas in a clean and tidy state at all times.
- Provide a friendly, efficient and hygienic service to all customers.
- Bespoke training and development.
- Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed.
- 28 days holiday, increasing with length of service. Prorate for summer contracts.
- Birthday holiday.
- Apprenticeship (development journey) opportunities.
- Discounts available on the high‑street shops, holidays, gyms and cinemas.
- Recognition scheme.
- Wellbeing assistance.
- Free meals whilst on shift.
- Pension.
This role operates on a 4/2 shift pattern involving two early shifts starting from 04:30 followed by two late shifts typically finishing between 20:30 and 21:30 and then two days off. We are open seven days per week and bank holidays.
RequirementsPlease note that this role is based at an international airport and therefore successful applicants will require photographic ID and pass a basic disclosure which we will apply for. In order to obtain an airside pass we will need verifiable evidence of your past 5 years of work/education history.
