At a Glance
- Tasks: Serve delicious coffee and support food service for 1500 staff members daily.
- Company: Join BaxterStorey, a leader in inclusive hospitality with a vibrant team culture.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic team and share your passion for coffee with others.
- Qualifications: 1 year barista experience and a love for customer service required.
The predicted salary is between 13.45 - 13.45 £ per hour.
Location: BaxterStorey, Severn Trent Coventry
Salary: £13.45 per hour
Hours: Monday to Friday 37.5 hours per week (between 7.30 am and 17.00 pm)
We're looking for a Barista to join our support function team. On a daily basis you'll be serving coffee to 1500 staff members within the head office of Severn Trent, and also support with food service in our restaurant.
We're looking for a confident Barista with a minimum of 1 year experience; basic latte art skills would be great. You’ll need to be a team player, great with customers, organised and efficient, have excellent timing and a can-do attitude. If this sounds like you then please apply!
Benefits:
- 28 days holiday including bank holidays
- Birthday off
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts through Perkbox app, including high street shops, holidays and cinema
- Access to employee assistance programme
- Cycle to work scheme
Job Description:
- Delight customers by greeting them in a friendly and professional manner
- Efficiently prepare and serve a variety of coffee beverages, teas and other drinks using correct methods and equipment to our standards
- Share the story of our menu, provide recommendations to customers and be aware of allergen procedures
- Maintain a clean, organized workspace and uphold coffee bar cleaning schedules, company and COSHH standards
- Follow all health and safety and food safety guidelines and procedures
- Monitor stock levels and restock supplies as needed
- Use till systems for taking payments and customer orders
- Provide exceptional customer service and resolve any customer issues or complaints
- Assist the team on other tasks as needed
Qualifications:
- Great work ethic and an even greater smile
- Perpetuates company philosophy and culture
- Works according to the BaxterStorey core values
- Has a passion for coffee, tea and customer service
- Draws satisfaction from working within a collaborative and inclusive team environment
- Adapts to challenges and opportunities with a solution-oriented perspective
- Previous experience in a similar role, especially in the food service industry, is often a plus
- Some knowledge of food safety and sanitation practices
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Barista in Coventry employer: WSH Group
BaxterStorey is an exceptional employer that prioritises employee well-being and development, offering a competitive salary of £13.45 per hour alongside generous benefits such as 28 days holiday, enhanced maternity leave, and bespoke training opportunities. Located in the vibrant head office of Severn Trent Coventry, our inclusive work culture fosters collaboration and celebrates diversity, making it a rewarding environment for Baristas who are passionate about coffee and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Coventry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista in Coventry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
