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- Tasks: Ensure safety and provide five-star service at a prestigious residence.
- Company: Join Portico, a diverse team that values hard work and fun.
- Benefits: Enjoy great holidays, pension contributions, and exclusive discounts.
- Other info: Excellent training opportunities and a supportive team culture.
- Why this job: Be part of a dynamic environment where your role truly matters.
- Qualifications: SIA Door Supervisor & CCTV Licence required; experience preferred.
The predicted salary is between 32323 - 32323 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are seeking an exceptional Residential Security Concierge to join our team at a prestigious, high-end residence in the heart of Knightsbridge. The property features three main entrances, each with its own reception, as well as a loading bay and control room located at the rear of the building. You’ll play a key role in maintaining the safety, security, and service excellence expected in such a prestigious environment.
What You’ll Do
- Maintaining a visible and reassuring security presence across all entrances.
- Following emergency procedures and company protocols with precision.
- Using radio communications effectively to keep the team informed and safe.
- Liaising with authorities during incidents or emergencies.
- Conducting routine patrols to uphold the building’s integrity and safety.
- Monitoring and managing access control systems.
- Operating and observing CCTV, alarms, and security systems to identify suspicious activity.
- Coordinating swift responses with on-site personnel and emergency services.
- Keeping accurate records, logs, and incident reports.
- Acting as the central point for emergency communication and coordination.
- Controlling and verifying vehicle access to the loading bay.
- Inspecting deliveries and ensuring compliance with safety standards.
- Liaising with delivery drivers and tenants for safe, efficient unloading.
- Supporting internal logistics and goods movement within the building.
Hours: 42 hours per week, 12 hour shifts from 7am-7pm or 7pm-7am, 4 days on followed by 4 days off. All 4 days on will be either all days or all nights.
Salary: £32,323 per annum
Qualifications
- A Door Supervisor & CCTV SIA Licence are required for this role. Applicants without these licences will not be considered.
What We’re Looking For
- A polished, professional individual with strong communication skills.
- Experience in security, concierge, or front of house roles (preferable).
- Confidence in handling emergency situations calmly and effectively.
- A proactive, observant, and service driven mindset.
- Ability to work as part of a rotating team across multiple entrances.
Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Security Concierge in City of Westminster employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Concierge in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the security and concierge industry, especially those who work at places you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have experience in security or concierge roles, think of specific examples where you excelled. Be ready to share these stories during interviews to demonstrate your expertise and confidence.
✨Tip Number 3
Stay calm under pressure! Since the role involves handling emergencies, practice how you’d respond to various scenarios. This will help you feel more prepared and show potential employers that you can handle the heat.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Security Concierge in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our fun and engaging culture.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in security or concierge roles. We love seeing how your skills match what we’re looking for, so be specific about your past experiences!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the Security Concierge position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at WSH Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Concierge. Familiarise yourself with the key duties mentioned in the job description, such as maintaining security presence and handling emergency procedures. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Security Concierge, strong communication is crucial. Prepare examples from your past experiences where you effectively communicated in high-pressure situations or liaised with different stakeholders. This will show that you can handle the demands of the role while providing excellent service.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to think on your feet or resolve conflicts. Be ready to discuss how you would handle emergencies or suspicious activities, as this will highlight your proactive mindset and ability to stay calm under pressure.
✨Dress the Part
First impressions matter, especially in a prestigious environment like Knightsbridge. Dress professionally and ensure your appearance reflects the polished image that Portico values. This will not only boost your confidence but also show that you take the opportunity seriously.