At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and delicious food at London Zoo.
- Company: Join Benugo, a brand known for creating memorable dining experiences in iconic locations.
- Benefits: Enjoy free meals, competitive pay, and great perks like discounts and enhanced leave.
- Other info: Opportunities for career growth in a supportive and inclusive culture.
- Why this job: Be part of a unique environment where you can connect people with wildlife and great food.
- Qualifications: Experience in quick service restaurants and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 € per year.
When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
We are looking for a candidate experienced in a quick service Restaurant environment and Cafe management to join the team at London Zoo. London Zoo is a world‑famous conservation zoo set in the heart of Regent’s Park, offering visitors a unique chance to connect with wildlife in an inspiring and historic setting. At Benugo, we enhance the visitor experience by operating welcoming cafés across the site, providing freshly prepared food, quality barista coffee, and a relaxing place to pause during the day. Our cafés are designed to suit families, individuals, and groups, offering convenient, high‑quality refreshments that complement a memorable visit to London Zoo.
We Offer
- Shifts: 5 days out of 7
- Contract: Full Time
About the Cafe Manager role
- To supervise, manage and motivate the team
- To make sure that the operation runs smoothly
- To ensure the customers experience is always maintained to the highest standard
- To continuously work towards improving sales and service
- Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring
- Ensuring high levels of Food and Health & Safety are always maintained
The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service and leadership skills. Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Free tea and coffee at any Benugo location
- A monthly allowance to use at any Benugo location
- Competitive rate
- Life Assurance
- Enhanced maternity and paternity leave pay for when your family is growing
- Company sick leave
- Company annual leave
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkboxapp) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Restaurant and Cafe Manager - London Zoo in City of Westminster employer: WSH Group
At Benugo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters inclusivity and personal growth. As the Restaurant and Cafe Manager at London Zoo, you will not only lead a dedicated team in a unique and historic setting but also enjoy a range of benefits including free meals, competitive pay, and opportunities for career advancement within a fast-growing company. Join us in creating memorable experiences for our visitors while enjoying the support and resources to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant and Cafe Manager - London Zoo in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant and café industry. You never know who might have a lead on a job at Benugo or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for food and customer service shine through. Be yourself and share your experiences managing teams in fast-paced environments.
✨Tip Number 3
Research is key! Familiarise yourself with Benugo’s values and the unique experience they offer at London Zoo. This will help you tailor your conversation and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Benugo family.
We think you need these skills to ace Restaurant and Cafe Manager - London Zoo in City of Westminster
Some tips for your application 🫡
Show Your Passion for Food and Service:When writing your application, let your love for food and customer service shine through. We want to see how your experience aligns with our vision of providing superb, natural food and a memorable visitor experience.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Restaurant and Cafe Manager role. Highlight your relevant experience in quick service environments and any leadership roles you've held. We appreciate candidates who take the time to connect their skills to what we do at Benugo.
Be Clear and Concise:Keep your application straightforward and to the point. We love a well-structured application that clearly outlines your qualifications and experiences. Avoid fluff and focus on what makes you the perfect fit for our team at London Zoo.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Benugo family!
How to prepare for a job interview at WSH Group
✨Know the Brand Inside Out
Before your interview, take some time to really understand Benugo's mission and values. Familiarise yourself with their food offerings and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Restaurant and Cafe Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can bring that experience to London Zoo.
✨Emphasise Customer Experience
Benugo places a strong emphasis on customer experience. Think of specific instances where you've gone above and beyond for customers in previous roles. Be prepared to share these stories during your interview to highlight your commitment to exceptional service.
✨Prepare for Health & Safety Questions
Given the importance of Food and Health & Safety in this role, brush up on relevant regulations and best practices. Be ready to discuss how you've ensured compliance in past positions and how you plan to maintain high standards at the cafe.
