At a Glance
- Tasks: Assist in delivering amazing events and providing top-notch customer service.
- Company: Join the vibrant team at Events by Benugo, known for unique London events.
- Benefits: Enjoy flexible hours, competitive pay, free meals, and employee discounts.
- Other info: Great opportunities for skill development and career progression.
- Why this job: Be part of exciting events and make memorable experiences for guests.
- Qualifications: Enthusiasm, flexibility, and a passion for excellent customer service.
The predicted salary is between 16 - 16 € per hour.
We are looking for enthusiastic and flexible individuals to join our team on a fixed-term contract until the end of August (with possibility of renewal). This exciting role offers flexible working hours based on business needs, with the opportunity for significant additional hours during peak periods.
We are Events by Benugo, the events division of Benugo based in NW1 and found in locations all over central London. We're all about creating incredible events tailored to our client’s individual requirements in some of London’s most amazing and unique venues.
ROLE PURPOSE
To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service.
KEY ACCOUNTABILITIES
- To work within Benugo policies and procedures at all times
- To support the Benugo vision around People, Product, Customers and Profitability
- To engage with the team in a collaborative and constructive manner
- To demonstrate a commitment to customer service excellence and deliver against Benugo service standards
Role Specific:
- Delivering fantastic customer service and facilitating any guest requirements to the best of your ability
- Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytime catering, dependent on the Event requirements
- Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required
- Laying up tables to standard both quickly and efficiently
- Serving food and drinks to guests in the correct style
- Enthusiastically and politely interact with guests as appropriate
- To be polite, courteous and well presented at all times
- Proactively resolve issues/complaints and involve the Event Supervisor or Manager as needed
- Maintain a high standard of cleanliness, in line with Food Safety procedures
- Work well within the team, assisting with other duties and responsibilities as and when required
- To undertake staff training as and when necessary
BENEFITS
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, we also offer a range of benefits including:
- Flexibility
- Competitive wage
- Life Assurance
- Opportunity to develop your skills with an expanding and exciting company
- Free meal whilst working
- Employee discounts at several retailers & fitness providers
- Ongoing training and development
- Access to Employee Assistance Programme & our trained Mental Health First Aiders
Hospitality Events General Assistant - NW1 in City of Westminster employer: WSH Group
At Benugo, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and development. As a Hospitality Events General Assistant in NW1, you will enjoy flexible working hours, competitive pay, and a supportive environment that encourages collaboration and excellence in customer service. With opportunities for ongoing training and a range of employee benefits, including discounts and free meals, Benugo is an excellent employer for those seeking meaningful and rewarding employment in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Events General Assistant - NW1 in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit venues and events in your area, introduce yourself, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be enthusiastic and let your passion for hospitality shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Benugo!
We think you need these skills to ace Hospitality Events General Assistant - NW1 in City of Westminster
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to engage with guests. A little enthusiasm goes a long way in making your application stand out.
Tailor Your Application:Make sure to customise your application to fit the job description. Highlight any relevant experience you have in events or customer service, and show us how you can contribute to our team at Benugo. Specific examples will help us see why you're the perfect fit!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your language professional. Use a friendly tone that reflects our company culture, but avoid slang or overly informal phrases. We want to get to know the real you, but professionalism is key!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at WSH Group
✨Know the Company
Before your interview, take some time to research Benugo and their events division. Understand their vision around People, Product, Customers, and Profitability. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Hospitality Events General Assistant, delivering fantastic customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a complaint effectively. This will demonstrate your commitment to customer service excellence.
✨Be Ready for Teamwork Questions
This role requires collaboration with the team, so expect questions about teamwork. Think of specific instances where you worked well with others, supported your colleagues, or contributed to a successful event. Highlighting your ability to engage constructively with a team will be crucial.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and presentably for your interview. Since the role involves interacting with guests, showing that you can maintain a professional appearance will reflect your understanding of the hospitality industry.
