At a Glance
- Tasks: Lead event operations and ensure successful delivery of memorable experiences.
- Company: Join Searcys, the UK's oldest caterer, in a historic venue with stunning views.
- Benefits: Enjoy 50% venue discounts, up to 31 days leave, and your birthday off!
- Other info: Dynamic role with opportunities for creativity and professional growth.
- Why this job: Be part of prestigious events and gain valuable insights from industry experts.
- Qualifications: 2+ years in event management with strong organisational and communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Searcys are looking for an Event Operations Manager to join the team at the Surveyors House at RICS. As an Event Operations Manager, you will be a key leader in the organisation, responsible for overseeing day-to-day operations, driving business growth, and ensuring the overall success of your team and venue. You will have a proven track record in strategic leadership and establishing a positive, nurturing, and inclusive working environment for your team.
Located in Westminster with views of Big Ben, the Palace of Westminster, Westminster Abbey, and Parliament Square, this Victorian building is perfect for conferences, meetings, receptions, weddings, and dinners. Home to the Royal Institution of Chartered Surveyors (RICS), their historic London HQ exemplifies their commitment to excellence.
As an Event Operations Manager, you will receive the following industry-leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 31 days annual leave (dependent on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venues
- Cycle to work scheme
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
The Event Operations Manager will be working as part of an exciting events operations team to deliver the food & beverage, event operations at a large selection of event spaces. You will also lead the front of house operation on assigned events, providing a comprehensive briefing to all team members involved in the delivery of the event.
Responsibilities:
- To ensure events are set up as required by the event sheets.
- Ensure events are delivered on time as required by the event sheets.
- Attend and have active input to daily and weekly event operations meetings.
- To liaise with the kitchen, event sales, operations, and client teams to deliver successful events.
- Conduct short- and long-term planning and management for events and sales.
- Evaluate each piece of event business to ensure business can be properly serviced.
- Assemble creative and innovative event attractions based on internal capabilities or outsource to qualified vendors.
- Lead the event team to build long-term, value-based customer relationships that enable achievement of sales objectives.
Qualifications:
- Minimum 2 years experience in event management
- Thorough understanding of the event and meeting management process – conception to completion
- Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
- Flexibility on working hours is essential from early mornings to evening work. However, business is predominantly Monday - Friday
- Meticulous organisational abilities; high attention to detail
- Concise and effective verbal and written communication
- Ability to adapt to challenges and opportunities with a solution-oriented perspective
- Excellent strategic thinking and critical reasoning skills
- Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble
We are the oldest caterer in the UK, having been founded in 1847. Working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry. A career at Searcys means you are part of something special; we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.
Event Operations Manager in City of Westminster employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Operations Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
