At a Glance
- Tasks: Ensure safety and security of residents while providing exceptional customer service.
- Company: Join Portico, a diverse and engaging company that values hard work and fun.
- Benefits: Enjoy competitive salary, holiday allowance, pension contributions, and discounts.
- Other info: Great training opportunities and a supportive team culture.
- Why this job: Work in a luxurious environment and make a real difference in residents' lives.
- Qualifications: SIA Licence and experience in security, especially in luxury settings.
The predicted salary is between 32323 - 32323 £ per year.
Company Description
Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people.
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico are on the lookout for an experienced Night Security Concierge to join our team at a high-end residence in Knightsbridge.
You'll be situated in a luxurious residential property, situated in a magnificent and prestigious part of Belgravia and surrounded by iconic places like Harrods, the Mandarin Oriental and Hyde Park.
Reporting to the Security Manager, you will be responsible for ensuring the safety and security of residents, visitors, contractors, and the building.
This role involves a mixture of security operations, customer service, site patrols, CCTV monitoring, access control, and incident response.
As the position includes periods of lone working, you must be confident making decisions, following procedures, and responding calmly to situations as they arise.
Key Responsibilities
- Monitor CCTV systems and security alarms in line with SIA standards.
- Manage access control, visitor management, deliveries, and contractor access.
- Conduct regular internal and external site patrols.
- Respond to incidents, emergencies, and fire alarm activations.
- Maintain incident reports, daily logs, key registers, and shift handovers.
- Liaise with residents, management, emergency services, and external contractors.
- Ensure all health & safety concerns are identified and reported appropriately.
- Provide exceptional customer service and build strong resident relationships.
- Maintain a professional, visible security presence at all times.
- Shift pattern: 12 hour shifts on a 4on/4off rotation basis between 7pm-7am
Qualifications
- A valid SIA Licence (essential).
- Established security experience, gained from a similar role.
- Previous experience within a luxury residential environment is highly desirable.
- Strong communication and conflict management skills.
- Excellent attention to detail and situational awareness.
- The confidence to work independently and as part of a team.
- Good working knowledge of Microsoft Office applications.
- Professional appearance with a customer-focused approach.
- A proactive and solution-focused mindset.
- Excellent interpersonal and relationship-building skills.
- The ability to remain calm under pressure and act decisively.
- Commitment to delivering outstanding service and maintaining the highest security standards.
- Additional Information
What's in it for you?
- Excellent holiday allowance
- Pension contributions,
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
- Videos To Watch https://www. youtube. com/watch?v=JG1xx Qma Y4Q
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Night Security Concierge in City of London employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located at Airbus Broughton, our inclusive work culture fosters collaboration and celebrates diversity, ensuring that every employee can thrive while delivering outstanding hospitality experiences. Join us to be part of a supportive environment where your growth is valued and your contributions make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Night Security Concierge in City of London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Night Security Concierge. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like WSH Group. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Night Security Concierge candidates.
✨Directly Apply to WSH Group
Don’t forget to apply for the Night Security Concierge role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining WSH Group.
We think you need these skills to ace Night Security Concierge in City of London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at WSH Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at WSH Group.
How to prepare for a job interview at WSH Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at WSH Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at WSH Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at WSH Group.
