At a Glance
- Tasks: Lead and innovate in a high-profile hospitality partnership, ensuring top-notch guest experiences.
- Company: Benugo, a visionary brand creating exceptional food experiences across London.
- Benefits: Up to 33 days annual leave, endless tea and coffee, and career development opportunities.
- Other info: Join a supportive team with a focus on well-being and professional growth.
- Why this job: Shape the future of hospitality with fresh, quality ingredients in a dynamic environment.
- Qualifications: 3+ years in retail, strong leadership skills, and a passion for guest experience.
The predicted salary is between 40000 - 50000 € per year.
Company Description: When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores. This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.
We are seeking an exceptional General Manager to lead the catering and hospitality strategy for a prestigious, high-profile collaboration that will set new standards for excellence, innovation, and guest experience.
Job Description: You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.
- Commercial: Taking responsibility for the business performance at the location delivering company forecast and yearly targets. To analyse and drive profitable sales whilst constantly improving standards. To organise marketing activities, such as promotional events and discount schemes.
- People Management: Offer clear directions and briefings to the team. To offer effective feedback on performance through structured reviews. To recruit the best team members for the location.
- Client Service: To build and maintain a solid and professional relationship with John Lewis. To ensure effective communication and engagement with John Lewis. To regularly monitor customer feedback and produce a suitable action plan based on the results.
- Health & Safety, Food Safety and ESG: To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits. To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.
Qualifications: Minimum of 3 years’ experience within a similar retail role. Barista experience (advantageous). Strong leadership and communication skills. Positive can-do attitude. Ability to prioritise multiple tasks in a fast-paced, multi-faceted, creative environment, whilst working well under pressure. Highly developed attention to detail and record keeping. Passion for hospitality and delivering a great guest experience. Great team player. Leads by example and takes initiative. Ability to adapt to challenges and opportunities with a solution-based perspective.
Additional Information: Meal on shift. Endless tea and coffee on shift. Enrolment into the WSH pension scheme. Up to 33 days annual leave (plus extra day for your birthday off). Enhanced maternity, paternity and family friendly leave with length of service. Access to everyday discounts and communication portal. Employee Assistance Programme and qualified Mental Health First Aiders. Cycle to Work scheme. Opportunity to develop and further your career in an exciting company.
General Manager in Chichester employer: WSH Group
At Benugo, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around innovation and excellence in hospitality. As a General Manager, you will not only lead a talented team but also enjoy a range of benefits including generous annual leave, enhanced family leave, and opportunities for career development within our exciting partnership with John Lewis. Join us in creating memorable experiences while enjoying endless tea and coffee on shift and a supportive environment that prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Chichester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Benugo. You never know who might help you land that General Manager role!
✨Tip Number 2
Show off your passion for hospitality! When you get the chance to chat with potential employers, share your experiences and what excites you about creating memorable guest experiences. Let them see your enthusiasm and vision for the role.
✨Tip Number 3
Prepare for interviews by researching Benugo’s values and recent projects. Tailor your answers to reflect how your skills align with their mission of delivering quality food and exceptional service. This will show you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace General Manager in Chichester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see how excited you are about creating amazing experiences for guests and leading a team. Share your story and what drives you in this industry.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your relevant experience, especially in managing teams and driving sales. We love seeing how your past roles have prepared you for this exciting opportunity with us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Avoid fluff and focus on what makes you the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fantastic team at Benugo!
How to prepare for a job interview at WSH Group
✨Know the Brand Inside Out
Before your interview, dive deep into Benugo's history, values, and their unique approach to hospitality. Understanding their vision will not only impress the interviewers but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully led teams in the past, tackled challenges, and driven performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about potential scenarios you might face in this role, such as handling customer complaints or managing team dynamics, and be ready to discuss your approach.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the partnership with John Lewis and how you can contribute to its success. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
