At a Glance
- Tasks: Serve food and beverages while ensuring guests have an amazing experience.
- Company: Join Airbus, a leader in the aerospace industry with a focus on inclusivity.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke training opportunities.
- Other info: Inclusive workplace with opportunities for all backgrounds and experiences.
- Why this job: Be part of a dynamic team and make a difference in customer service.
- Qualifications: Passion for food and customer service; teamwork skills are essential.
The predicted salary is between 26400 - 26400 £ per year.
Location: Airbus Broughton, Chester
Salary: £12.71
Hours: 37.5 per week 11am-7pm Monday-Friday
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Job Description:
- Service: serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service: provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork: collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations: comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness: maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
EEO Statement: We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Assistant Afternoons in Chester employer: WSH Group
At BaxterStorey, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and collaboration. Located at Airbus Broughton in Chester, our General Assistants enjoy a range of benefits including generous holiday allowances, bespoke training opportunities, and a strong commitment to employee wellbeing. With a focus on personal growth and a supportive environment, we empower our team members to thrive while delivering outstanding service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant Afternoons in Chester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Airbus Broughton’s social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving guests, think of examples from your past experiences where you went above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Teamwork makes the dream work! Be prepared to discuss how you’ve collaborated with others in previous roles. Highlighting your ability to work well in a team will show that you’re a great fit for their inclusive environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace General Assistant Afternoons in Chester
Some tips for your application 🫡
Show Your Passion:Let your love for food and customer service shine through in your application. We want to see that contagious passion you have, so share any relevant experiences or stories that highlight this!
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your teamwork skills and any previous experience in food service, as we’re looking for candidates who can adapt and thrive in our collaborative environment.
Be Personable:When writing your application, keep it friendly and approachable. We value excellent customer service, so let your personality come through! A warm tone can make a big difference.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of food service and customer care. Familiarise yourself with common food safety practices and be ready to discuss how you can contribute to a clean and safe environment.
✨Show Your Passion
Let your enthusiasm for food and customer service shine through. Share personal experiences that highlight your love for working in a team and providing excellent service. This will help you connect with the interviewer.
✨Team Player Vibes
Emphasise your ability to work collaboratively. Prepare examples of how you've successfully worked in a team before, especially in fast-paced environments. This shows you understand the importance of teamwork in delivering great service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or training opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
