At a Glance
- Tasks: Lead a dynamic team to deliver exceptional guest experiences in a high-profile partnership.
- Company: Join Benugo, a brand known for superb, natural food and innovative hospitality.
- Benefits: Enjoy meals on shift, endless drinks, 28 days leave, and career development opportunities.
- Other info: Foster a culture of respect and inclusivity while driving innovation.
- Why this job: Be part of an exciting collaboration that sets new standards in hospitality.
- Qualifications: Experience in food and beverage management with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
- Company Description
- When we founded
Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The
Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
We are incredibly proud to be growing our partnership with
John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores.
This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers.
Are you a visionary hospitality leader ready to shape an iconic partnership at the highest level? We are seeking an exceptional
Manager to support the catering and hospitality strategy for a prestigious, high-profile collaboration that will set new standards for excellence, innovation, and guest experience over the summer.
Job Description
- To support the daily operations, being hands on during service.
- To resolve any guest complaints calmly and promptly.
- Ensure all team members are delivering a great guest experience, whilst upselling where possible.
- To retain excellent product knowledge of both food and beverage offerings
- To seek opportunities to innovate and improve throughout.
- Support and lead the team with kindness and respect, fostering a culture of respect and inclusivity, ensuring every person is valued, whilst encouraging their development.
- Maintain accurate records of Health and Safety, Food Safety and orders.
- To uphold the highest standards of cleanliness.
- To attend all training and development course as requested.
- To always represent WSH and John Lewis in a professional manner in your behaviour appearance and knowledge.
- To carry out any other reasonable duties as required by management.
Qualifications
- Proven experience in managing a food and beverage service
- Barista experience (advantageous)
- Strong leadership and communication skills
- Positive can-do attitude
- Ability to work under pressure to meet business needs
- Highly developed attention to detail and record keeping
- Passion for hospitality and delivering a great guest experience
- Great team player
- Leads by example and takes initiative
- Additional Information
- Meal on shift
- Endless tea and coffee on shift
- Enrolment into the WSH pension scheme
- 28 days annual leave (plus extra day for your birthday off)
- Enhanced maternity, paternity and family friendly leave with length of service
- Access to everyday discounts and communication portal
- Employee Assistance Programme and qualified Mental Health First Aiders
- Cycle to Work scheme
- Opportunity to develop and further your career in an exciting company
Manager in Cheltenham employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
