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- Tasks: Supervise daily operations, recruit and train staff, and elevate customer service.
- Company: Leading hospitality company in Chatham with a focus on inclusivity.
- Benefits: Full-time position with opportunities for growth and development.
- Why this job: Join a passionate team dedicated to delivering exceptional customer experiences.
- Qualifications: Strong supervisory skills and a love for food are essential.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality company in Chatham seeks a full-time supervisor to support day-to-day operations, recruit and train employees, and enhance customer service. The role requires strong supervisory skills and a passion for food, ensuring adherence to health and safety standards while continuously improving service quality. Join our commitment to inclusivity and the pursuit of excellence in customer experience.
Catering & Hospitality Lead — Service Excellence in Chatham employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering & Hospitality Lead — Service Excellence in Chatham
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your passion for food and service! When you get the chance to meet potential employers, share your experiences and ideas on enhancing customer service. Let them see your enthusiasm for the role!
✨Tip Number 3
Prepare for interviews by practising common questions related to supervisory skills and service excellence. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Catering & Hospitality Lead — Service Excellence in Chatham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and service shine through! Share any relevant experiences that highlight your enthusiasm for the industry and how you can contribute to our commitment to excellence.
Highlight Your Supervisory Skills: Make sure to emphasise your supervisory experience in your application. We want to see how you've successfully led teams, trained staff, and improved service quality in previous roles. Specific examples will make your application stand out!
Focus on Customer Service Excellence: Since this role is all about enhancing customer service, include any achievements or initiatives you've implemented that have positively impacted customer experiences. We love to see how you’ve gone above and beyond for guests!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WSH Group
✨Know Your Stuff
Make sure you’re well-versed in the hospitality industry, especially around service excellence and health and safety standards. Brush up on the latest trends in catering and customer service to show that you’re not just passionate about food, but also about delivering top-notch experiences.
✨Showcase Your Supervisory Skills
Prepare examples from your past experiences where you successfully led a team or improved service quality. Be ready to discuss how you handle challenges and motivate staff, as this role is all about leading by example and fostering a positive work environment.
✨Emphasise Inclusivity
Since the company values inclusivity, think of ways you’ve promoted diversity in your previous roles. Share specific instances where you created an inclusive atmosphere for both staff and customers, highlighting your commitment to making everyone feel welcome.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s approach to service excellence and employee training. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
