Catering & Hospitality Operations Leader

Catering & Hospitality Operations Leader

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
WSH Group

At a Glance

  • Tasks: Lead a high-profile catering operation and manage diverse hospitality outlets.
  • Company: WSH Group, known for exceptional food experiences and customer service.
  • Benefits: 28 days holiday, training opportunities, and a supportive work environment.
  • Other info: Great opportunity for career growth in a vibrant industry.
  • Why this job: Join a dynamic team and create memorable dining experiences for customers.
  • Qualifications: Strong background in catering or hospitality management and passion for service.

The predicted salary is between 40000 - 50000 £ per year.

WSH Group is seeking a General Manager in West Drayton to oversee a high-profile catering operation, managing diverse outlets alongside an exclusive hospitality service. This role requires delivering exceptional food experiences while maintaining high standards.

Ideal candidates will have a strong background in catering or hospitality management and a passion for customer service.

The position offers a range of benefits including:

  • 28 days holiday
  • Opportunities for training and development
  • A supportive work environment

Catering & Hospitality Operations Leader employer: WSH Group

WSH Group is an excellent employer for those passionate about catering and hospitality, offering a vibrant work culture in West Drayton that prioritises exceptional customer service and high standards. Employees benefit from 28 days of holiday, comprehensive training and development opportunities, and a supportive environment that fosters personal and professional growth, making it a rewarding place to build a career in the hospitality industry.

WSH Group

Contact Details:

WSH Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Catering & Hospitality Operations Leader

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to WSH Group

Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Catering & Hospitality Operations Leader

Catering Management
Hospitality Management
Customer Service
Food Safety Standards
Operational Oversight
Team Leadership
Budget Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at WSH Group

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!