At a Glance
- Tasks: Lead a dynamic team to deliver exceptional catering experiences and maintain high standards.
- Company: Join BaxterStorey, a leader in the hospitality industry, dedicated to creating unforgettable moments.
- Benefits: Enjoy 28 days holiday, free meals, bespoke training, and discounts on high street shops.
- Why this job: Be part of a supportive, inclusive culture that values growth, creativity, and work-life balance.
- Qualifications: Experience in catering management, strong leadership skills, and a passion for food and service excellence.
- Other info: We celebrate diversity and encourage applications from all backgrounds; your unique perspective is welcome!
The predicted salary is between 34000 - 46000 £ per year.
Company Description
Title: Catering General Manager
Location: Life & Mind Building, Parks Rd. Oxford
Salary: £40,000 per annum
Contract: Full-time/ Permanent/ 40 hrs per week
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that\’s why we\’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that\’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
- Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
- Continually look to develop your team through mentoring, training, recognition, and empowerment
- Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
- Achieve business critical KPI\’s including Health and Safety, Sustainability, Financial and Governance
Qualifications
- Substantial experience in catering management
- Passionate about food and customer service excellence
- Strong financial acumen and commercial performance skills
- Proven leadership abilities, including team development and mentoring
- Excellent organisational and time management skills
- Ability to manage multiple projects and adapt to a fast-paced environment
- Effective communication and stakeholder management skills
Additional Information
For almost 20 years, for every client, in every location (whether that\’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team\’s careers. \’Better\’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don\’t meet all requirements, we\’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to \’set the standard and to be recognised for having the most inclusive culture in hospitality\’.
Join us and bring your unique perspective to our team.
Videos To Watch
https://youtu.be/kSOvrmDYed0
Catering General Manager employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering General Manager
✨Tip Number 1
Familiarise yourself with BaxterStorey's values and mission. When you understand their commitment to hospitality excellence and inclusivity, you can tailor your conversations during interviews to reflect how your personal values align with theirs.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in catering management. Attend relevant events or join online forums to connect with others who might provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams to achieve exceptional service standards in previous roles. Highlight your ability to motivate and develop staff, as this is a key aspect of the General Manager position.
✨Tip Number 4
Research current trends in the catering and hospitality industry, particularly those related to sustainability and customer service. Being knowledgeable about these topics will demonstrate your passion and readiness to contribute to BaxterStorey's innovative approach.
We think you need these skills to ace Catering General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management and leadership. Use specific examples that demonstrate your ability to motivate teams and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of BaxterStorey's values. Mention how your skills align with their mission to create unforgettable experiences.
Showcase Your Achievements: In your application, include quantifiable achievements related to financial performance, team development, and customer satisfaction. This will help illustrate your strong financial acumen and leadership abilities.
Express Your Commitment to Inclusion: BaxterStorey values diversity and inclusion. In your application, mention your commitment to creating an inclusive environment and how you have supported diverse teams in the past.
How to prepare for a job interview at WSH Group
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional experiences for customers in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate and develop your team. Highlight any successful mentoring or training initiatives you've implemented in the past, as this aligns with the company's focus on team development.
✨Know Your Numbers
Since financial acumen is crucial for this role, be ready to talk about your experience with budgeting, cost control, and achieving KPIs. Bring examples of how you've improved financial performance in previous positions.
✨Emphasise Collaboration and Communication
BaxterStorey values collaboration, so be prepared to discuss how you've built positive relationships with clients and stakeholders. Share instances where effective communication led to successful outcomes in your previous roles.