At a Glance
- Tasks: Deliver exceptional service and lead a dynamic hospitality team in creating unforgettable events.
- Company: Join BaxterStorey, a pioneer in the hospitality industry with a focus on excellence.
- Benefits: Enjoy 28 days holiday, free meals, and bespoke development training.
- Other info: Supportive environment that values diversity and work-life balance.
- Why this job: Make a real impact in customer experiences while growing your career in hospitality.
- Qualifications: Previous hospitality management experience and strong leadership skills required.
The predicted salary is between 46000 - 46000 £ per year.
- Company Description
- Title: Campus Hospitality & Event Manager
Benefits
- 28 Days holiday inclusive of bank holidays.
- Birthday additional holiday.
- 3 days volunteering days.
- 3 days grandparent leave.
- 24 week’s enhanced maternity leave.
- Secondary career leave.
- Wedding/commitment day leave.
- Free meals on shift.
- Bespoke development training.
- Pension and life insurance.
- Discounts available from Perkbox app, from high street shops to holidays & cinema.
- Wellbeing hub.
- Access to employee assistance programme.
- Cycle to work scheme.
Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach?
Do you want to contribute to the overall customer experience within beautiful client spaces?
If so, we would love to welcome all
Hospitality Managers to the heart of hospitality excellence!
At Baxter Storey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments.
As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service.
As a member of the Baxter Storey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity.
Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.
Every interaction is an opportunity to create a lasting impression, and we’re looking for a
Hospitality Manager who strives to exceed expectations at every turn.
Job Description
- Deliver exceptional customer service and ensure client expectations are consistently met or exceeded.
- Build and maintain strong client relationships, resolving issues promptly and professionally.
- Lead, develop and motivate the hospitality team through training, coaching, appraisals and regular team meetings.
- Maintain high operational standards, encouraging innovation and continuous improvement.
- Stay informed of market trends and implement best practices.
- Ensure compliance with Health & Safety, Food Safety, environmental legislation and company policies.
- Plan and deliver hospitality events in collaboration with clients and the events team.
- Produce management reports, complete administrative tasks accurately, and support succession planning and team development.
Qualifications
- Previous hospitality or catering management experience, ideally across multiple sites.
- Strong leadership, communication and client relationship skills.
- Experience managing teams, budgets and events.
- Good knowledge of Health & Safety and Food Safety regulations.
- Proficient in Microsoft Office and hospitality management systems.
- Level 3 Food Safety qualification (desirable).
- #J-18808-Ljbffr
Campus Hospitality & Events Manager employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Campus Hospitality & Events Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Campus Hospitality & Events Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
