Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us in taking orders and serving delicious food at the Cafe at the Palace.
- Company: Benugo creates exceptional food experiences in iconic London locations.
- Benefits: Enjoy free lunch, 50% off food, and endless tea and coffee on shift!
- Why this job: Be part of a friendly team in a historic setting with opportunities for growth.
- Qualifications: No experience needed; just bring your smile and dedication to customer service.
- Other info: We promote inclusivity and offer employee discounts and mental health support.
Company Description
When we founded Benugo 23 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world's best loved public spaces and visitor attractions.
Job Description
We are looking for an experienced Team Member to join the team at Cafe at the Palace of Holyroodhouse.
Cafe at the Palace
Set in the historic Mews Courtyard, the Café at the Palace offers a menu suitable for every occasion. Choose from a selection of home-made soups and fresh salads, that celebrate the best of the season and use locally sourced ingredients within 100 miles of the Palace of Holyroodhouse.
About the Team Member role:
- Taking orders, serving food and drinks
- Ensuring the customers experience is maintained at all times to the highest standard
- Ensuring that food safety standards are followed at all times
Experience isn’t essential, as full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential.
Qualifications
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Cafe Team Member, Cafe at the Palace employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member, Cafe at the Palace
✨Tip Number 1
Familiarise yourself with the Benugo brand and its values. Understanding their commitment to quality and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Visit the Cafe at the Palace if possible, and observe the team in action. This will give you insights into their service style and customer interactions, which you can reference in your conversations.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from past experiences where you went above and beyond for customers, as this is crucial for a role that prioritises customer satisfaction.
✨Tip Number 4
Highlight your teamwork abilities. Since being a great team player is essential for this role, be ready to discuss how you've successfully collaborated with others in previous jobs or projects.
We think you need these skills to ace Cafe Team Member, Cafe at the Palace
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Benugo's mission and values. Visit their website to learn about their commitment to quality food and customer experience, which will help you tailor your application.
Highlight Relevant Skills: Even if you lack direct experience, emphasise your customer service skills, teamwork, and any relevant experiences that demonstrate your ability to maintain high standards and exceed customer expectations.
Craft a Personal Statement: Write a compelling personal statement that reflects your enthusiasm for the role and the café environment. Mention your dedication to providing excellent service and how you align with Benugo's culture of inclusivity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at WSH Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond for a customer, as this aligns perfectly with the expectations of the Cafe Team Member role.
✨Demonstrate Team Spirit
Since being a great team player is essential, be prepared to discuss how you work well in a team environment. Think of examples where you collaborated with others to achieve a common goal, especially in a fast-paced setting.
✨Familiarise Yourself with the Menu
Take some time to learn about the types of food and drinks offered at the Cafe at the Palace. Being knowledgeable about the menu will not only impress your interviewers but also show your genuine interest in the role.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could include inquiries about the team culture, training opportunities, or how success is measured in the role. It shows that you are engaged and serious about the position.
