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- Tasks: Join our café team, serving delicious food and drinks while ensuring a top-notch customer experience.
- Company: Benugo operates award-winning cafés in iconic locations, blending quality with a family-feel culture.
- Benefits: Enjoy free lunch, endless drinks, 50% off food, life assurance, and employee discounts.
- Why this job: Be part of a dynamic team, develop your skills, and work in a vibrant environment.
- Qualifications: Previous experience is a plus; enthusiasm and teamwork are essential!
- Other info: Full-time role with weekend shifts; perfect for those seeking growth in a fast-paced setting.
Company Description
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world's best loved public spaces and visitor attractions. Find out more about us at www.benugo.com.
We are looking for a Cafe Team Member to join the team at our Benugo café in John Lewis Cardiff. The café is open 7 days a week, serving up freshly made sandwiches, salads, cakes and coffee.
We are looking for full time staff (30h, 5 days a week), and the successful candidate must be available to work weekends, and be able to work shift patterns ranging from 8am - 6pm.
Rate: £12.21 per hour
Contract: Full Time
TEAM MEMBER ROLE
The team member role with us will include a mixture of working front and back of house, so we are looking for someone who would be happy to get involved wherever needed. Tasks could include:
- Assisting with general food preparation
- Taking orders, serving food and drinks
- Ensuring the customers experience is maintained at all times to the highest standard
- Ensuring that food safety standards are followed at all times
- Assisting with washing up and kitchen cleaning duties
- Organising deliveries
- Assisting with clearing tables and other tasks in the cafe as needed
Qualifications
- Previous experience in a similar role is desired
- Enthusiastic about working in a dynamic and fast paced environment
- Dedication to exceeding customer expectations
- Being a great team player and a smile
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team member BENUGO John Lewis Cardiff
✨Tip Number 1
Familiarise yourself with the Benugo brand and its offerings. Understanding their menu and values will help you connect with the team during your interview and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role involves ensuring a high standard of customer experience, sharing specific examples of how you've exceeded customer expectations in the past can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility and availability. Since the café operates seven days a week, demonstrating your willingness to work weekends and varied shifts will show that you're a committed candidate.
✨Tip Number 4
Show enthusiasm for teamwork. The role requires collaboration with others, so expressing your enjoyment of working in a team and sharing experiences where you've contributed positively to a group dynamic can be beneficial.
We think you need these skills to ace Cafe Team member BENUGO John Lewis Cardiff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Cafe Team Member position. Tailor your application to highlight relevant experience and skills.
Craft a Personalised CV: Create a CV that reflects your previous experience in similar roles. Emphasise your customer service skills, ability to work in a fast-paced environment, and any relevant food safety knowledge.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Benugo and your dedication to providing excellent customer service. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at WSH Group
✨Show Your Enthusiasm
Make sure to express your passion for working in a café environment. Talk about your love for food and coffee, and how you enjoy creating a positive experience for customers.
✨Demonstrate Team Spirit
Since the role requires being a great team player, share examples of how you've successfully worked in teams before. Highlight your ability to adapt and help out wherever needed.
✨Know the Company
Familiarise yourself with Benugo's brand and values. Mention specific aspects of their culture or offerings that resonate with you during the interview to show your genuine interest.
✨Prepare for Common Questions
Anticipate questions related to customer service and food safety. Be ready to discuss how you would handle difficult situations or ensure high standards in a fast-paced environment.