At a Glance
- Tasks: Lead a dynamic team at Windsor Castle, ensuring top-notch service and delicious food.
- Company: Join Benugo, a brand known for exceptional food experiences in iconic locations.
- Benefits: Enjoy free meals, discounts, enhanced leave, and career development opportunities.
- Other info: Inclusive culture with great growth potential in a fast-paced environment.
- Why this job: Be part of a prestigious venue and make a real impact on customer experiences.
- Qualifications: Experience in high-volume operations and strong leadership skills are essential.
The predicted salary is between 40000 - 42000 £ per year.
Salaried Working Pattern: Full-time 5 Days Out of 7
Compensation: GBP 40,000 - GBP 42,000 - yearly
Company Description: When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
Job Description: We are looking for an experienced Cafe Manager to join the Benugo management team at Windsor Castle. Located within one of the UK's most iconic landmarks, our cafe offers freshly prepared, seasonal food and excellent coffee.
Shifts: any 5 days out of 7
Contract: Full Time, Permanent
About the Cafe Manager role:
- The role supports General Manager in overseeing the cafes at Windsor Castle.
- To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard.
- To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client.
- To ensure the customers experience is maintained at all times to the highest standard from front and back of house.
- To continuously work towards improving sales and service.
- Financial and budget management including forecasting, cost control and forward planning.
- To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring.
- To ensure high levels of Food and Health & Safety are maintained at all times.
The Ideal Candidate:
- Experience working in a public space.
- Experience in high volume and multi-site operations is highly desirable.
- Excellent communicator with the ability to motivate and inspire.
- Have astute financial and commercial awareness to ensure the continued success of the site.
Additional Information: Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift.
- Free tea and coffee at any Benugo location.
- A monthly allowance to use at any Benugo location.
- Life Assurance.
- Enhanced maternity and paternity leave pay for when your family is growing.
- Company sick leave.
- Company annual leave.
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients.
- Employee discounts at several retailers (via Perkbox app) & fitness providers.
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders.
If this sounds like the role for you, apply now!
Cafe Manager - Windsor Castle employer: WSH Group
Benugo is an exceptional employer, offering a vibrant work culture within the historic setting of Windsor Castle. With a strong focus on employee growth and inclusivity, we provide numerous benefits such as free meals during shifts, enhanced family leave, and opportunities for career advancement in a dynamic environment. Join us to be part of a team that values excellence in service and fosters a supportive atmosphere for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager - Windsor Castle
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at iconic venues. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you're nearby, pop into the cafe and introduce yourself. A face-to-face interaction can leave a lasting impression and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by researching Benugo's values and their approach to customer service. Tailor your answers to reflect how your experience aligns with their mission of providing an exceptional experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at such a prestigious location.
We think you need these skills to ace Cafe Manager - Windsor Castle
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about managing a cafe in such an iconic location like Windsor Castle. Share your love for food, coffee, and customer service!
Tailor Your CV:Make sure your CV is tailored to the Cafe Manager position. Highlight your experience in high-volume operations and any relevant skills that match what we’re looking for. This helps us see how you fit into our team at Benugo.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary and avoid long paragraphs. We appreciate straightforward communication, so make it easy for us to see your qualifications and experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Benugo and what we stand for.
How to prepare for a job interview at WSH Group
✨Know Your Venue
Before the interview, take some time to research Windsor Castle and Benugo's presence there. Understanding the unique aspects of managing a café in such an iconic location will show your enthusiasm and preparedness.
✨Showcase Your Leadership Skills
As a Café Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. This will demonstrate your capability to manage effectively.
✨Financial Savvy is Key
Brush up on your financial management skills. Be ready to discuss how you've handled budgeting, forecasting, and cost control in previous roles. This will highlight your commercial awareness and ability to contribute to the café's success.
✨Customer Experience Focus
Think about how you can enhance customer experience in a high-volume setting. Prepare to share ideas on maintaining high service standards and how you've previously improved customer satisfaction. This will align with Benugo's commitment to excellent service.
