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- Tasks: Lead a vibrant team in a bustling cafe at the Natural History Museum.
- Company: Join a renowned cafe brand with a passion for great food and service.
- Benefits: Enjoy free meals, competitive pay, and fantastic employee discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of an iconic venue while developing your career in hospitality.
- Qualifications: Experience in food and beverage, plus strong leadership and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Cafe Manager to join the team at the famous Natural History Museum. Our cafes at the museum serve freshly made sandwiches, cakes, and barista crafted coffee to thousands of visitors each day.
Shifts: Any 5 days out of 7
Contract: Full Time / Permanent
About the Cafe Manager role:
- To supervise, manage and motivate the team
- To make sure that the operation runs smoothly
- To ensure the customers experience is always maintained to the highest standard
- To continuously work towards improving sales and service
- Supporting and managing the performance of the team through ongoing evaluations, listening, training, and mentoring
- Ensuring high levels of Food and Health & Safety are always maintained
Qualifications:
The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service and leadership skills.
Benefits:
- Free lunch on shift
- Free tea and coffee at any Benugo location
- A monthly allowance to use at any Benugo location
- Competitive rate
- Life Assurance
- Enhanced maternity and paternity leave pay for when your family is growing
- Company sick leave
- Company annual leave
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkboxapp) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
Cafe Manager - Natural History Museum employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager - Natural History Museum
✨Tip Number 1
Get to know the Natural History Museum and its vibe! Familiarise yourself with their cafes, menu offerings, and customer experience. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Cafe Manager position. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in the cafe, like managing a busy shift or resolving customer complaints. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Cafe Manager - Natural History Museum
Some tips for your application 🫡
Show Your Passion for Food and Service: When writing your application, let us see your love for food and customer service shine through. Share any relevant experiences that highlight your skills in managing a café or similar environment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Cafe Manager role. Highlight your leadership experience and any specific achievements that demonstrate your ability to improve sales and service.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read and find the key information about your qualifications and experience.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets to the right place and you’ll be one step closer to joining our team at the Natural History Museum!
How to prepare for a job interview at WSH Group
✨Know Your Menu Inside Out
Familiarise yourself with the cafe's offerings, especially the sandwiches, cakes, and coffee. Being able to discuss your favourite items and suggest pairings will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in motivating staff, resolving conflicts, and ensuring high standards of service. This will demonstrate that you can lead the team effectively at the museum.
✨Emphasise Customer Experience
Think of specific instances where you enhanced customer satisfaction in previous roles. Discuss how you would maintain and improve the customer experience at the cafe, as this is crucial for the position.
✨Be Ready for Health & Safety Questions
Brush up on food safety regulations and best practices. Be prepared to discuss how you would ensure compliance and maintain high health and safety standards in the cafe, as this is a key responsibility of the role.