At a Glance
- Tasks: Lead a high-volume café at Windsor Castle, ensuring top-notch service and team performance.
- Company: Join Benugo, a brand known for superb food and unique experiences in iconic locations.
- Benefits: Enjoy free meals, discounts, life assurance, and opportunities for career growth.
- Other info: Inclusive culture with a focus on employee development and well-being.
- Why this job: Be part of a dynamic team in a prestigious setting while making a real impact.
- Qualifications: Experience in public spaces and high-volume operations, with strong communication skills.
The predicted salary is between 40000 - 42000 £ per year.
Salaried Working Pattern: Full-time 5 Days Out of 7
Compensation: GBP 40,000 - GBP 42,000 - yearly
Company Description: When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
Job Description: We are looking for an experienced Cafe Manager to join the Benugo management team at Windsor Castle. Located within one of the UK's most iconic landmarks, our cafe offers freshly prepared, seasonal food and excellent coffee.
Shifts: any 5 days out of 7
Contract: Full Time, Permanent
About the Cafe Manager role:
- The role supports General Manager in overseeing the cafes at Windsor Castle.
- To oversee the operational function of the location, by providing direction and structure to the team and ensuring our product and service is always of a high standard.
- To build and maintain the client relationship by regularly meeting, problem solving and forward planning with the client.
- To ensure the customers experience is maintained at all times to the highest standard from front and back of house.
- To continuously work towards improving sales and service.
- Financial and budget management including forecasting, cost control and forward planning.
- To support and manage the performance of the team through ongoing evaluations, listening, training, and mentoring.
- To ensure high levels of Food and Health & Safety are maintained at all times.
The Ideal Candidate:
- Experience working in a public space.
- Experience in high volume and multi-site operations is highly desirable.
- Excellent communicator with the ability to motivate and inspire.
- Have astute financial and commercial awareness to ensure the continued success of the site.
Additional Information: Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift.
- Free tea and coffee at any Benugo location.
- A monthly allowance to use at any Benugo location.
- Life Assurance.
- Enhanced maternity and paternity leave pay for when your family is growing.
- Company sick leave.
- Company annual leave.
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients.
- Employee discounts at several retailers (via Perkbox app) & fitness providers.
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders.
If this sounds like the role for you, apply now!
Cafe Manager — Lead a High-Volume Public-Space Café employer: WSH Group
Benugo is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee growth. As a Cafe Manager at the iconic Windsor Castle, you will enjoy competitive compensation, a range of benefits including free meals and enhanced family leave, and the opportunity to develop your career within a fast-growing company renowned for its commitment to quality and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager — Lead a High-Volume Public-Space Café
✨Tip Number 1
Network like a pro! Reach out to your connections in the café and hospitality industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're eyeing a specific café, pop in and introduce yourself. A friendly chat with the current team can make you memorable when they’re hiring.
✨Tip Number 3
Tailor your approach! When you apply through our website, make sure to highlight your experience in high-volume operations and your knack for motivating teams. We want to see how you fit into our café culture!
✨Tip Number 4
Prepare for the interview! Research Benugo’s values and think about how your experience aligns with our mission. Bring examples of how you've improved service or managed a team in the past.
We think you need these skills to ace Cafe Manager — Lead a High-Volume Public-Space Café
Some tips for your application 🫡
Show Your Passion for Food and Service:When writing your application, let your love for food and customer service shine through. We want to see how your experiences align with our vision of creating superb, natural food and memorable experiences for our customers.
Highlight Relevant Experience:Make sure to showcase any previous experience in high-volume or public space operations. We’re looking for someone who can hit the ground running, so don’t hold back on sharing your achievements in similar roles!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This will help us see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Benugo family!
How to prepare for a job interview at WSH Group
✨Know Your Café Inside Out
Before the interview, make sure you research Benugo and its café at Windsor Castle. Familiarise yourself with their menu, values, and customer service approach. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Café Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in high-pressure environments. Think about specific challenges you've faced and how you overcame them to maintain high standards.
✨Demonstrate Financial Acumen
Since the role involves financial management, be ready to discuss your experience with budgeting, forecasting, and cost control. Bring examples of how you've improved sales or managed costs in previous roles to highlight your commercial awareness.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the café's operations, team culture, and future goals. This not only shows your enthusiasm but also helps you assess if the role is the right fit for you.
