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- Tasks: Lead a dynamic team to deliver exceptional customer experiences in a modern café setting.
- Company: Join BaxterStorey, a trailblazer in the hospitality industry, known for its vibrant culture and commitment to quality.
- Benefits: Enjoy 28 days holiday, free meals, bespoke training, and discounts on high street shops through Perkbox.
- Why this job: Be part of a supportive, inclusive environment that values growth, creativity, and work-life balance.
- Qualifications: Experience in hospitality management with strong communication and team development skills is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds; your unique perspective is welcome!
The predicted salary is between 28000 - 36000 £ per year.
Company Description
Title: Cafe Manager
Location: Leeds, Yorkshire
Salary: £32,000 per annum
One of our prestigious clients in Leeds City Centre! Modern style cafe restaurant, serving the employees within the building. Following the BaxterStorey blue print for fresh and high standard of food & beverages.
Monday to Friday working hours with occasional overtime opportunities.
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that\’s why we\’re looking for a Cafe Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that\’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a Cafe Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
- Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
- Be passionate about the Coffee Bar operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
- Actively encourage colleagues to further develop themselves and seek out new trends.
Qualifications
- Have experience in as a manager within a hospitality environment, ideally retail
- Experience in creating a thriving and successful working environment
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate team development skills
- Have the ability to display a real passion for food and customer service
Additional Information
For almost 20 years, for every client, in every location (whether that\’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team\’s careers. \’Better\’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don\’t meet all requirements, we\’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to \’set the standard and to be recognised for having the most inclusive culture in hospitality\’.
Join us and bring your unique perspective to our team.
Videos To Watch
https://youtu.be/kSOvrmDYed0
Cafe Manager employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the hospitality industry, especially around coffee and food service. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of BaxterStorey or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Cafe Manager position.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples where you've successfully motivated a team or improved customer service. Being able to articulate these experiences will make a strong impression.
✨Tip Number 4
Demonstrate your commitment to personal development by researching training opportunities related to hospitality management. Mentioning your eagerness to learn and grow within the role can set you apart from other candidates.
We think you need these skills to ace Cafe Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality management. Focus on your leadership skills, customer service excellence, and any relevant achievements that align with the role of a Cafe Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences where you motivated a team or exceeded customer expectations, as these are key qualities the company is looking for.
Highlight Relevant Skills: In your application, emphasise your supervisory and communication skills. Provide examples of how you've successfully delegated tasks and developed team members in previous roles.
Show Enthusiasm for the Brand: Research BaxterStorey and mention their values in your application. Express your excitement about contributing to their mission of delivering exceptional customer experiences and being part of their inclusive culture.
How to prepare for a job interview at WSH Group
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for customers in the past, as this aligns with the company's values of delivering exceptional service.
✨Demonstrate Leadership Skills
As a Cafe Manager, you'll need to motivate and lead a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in previous roles. Highlight any training or development initiatives you've implemented to help your colleagues grow.
✨Stay Updated on Industry Trends
Familiarise yourself with current trends in the coffee and food industry. During the interview, mention any new concepts or ideas you've come across that could enhance the cafe's offerings. This shows that you're proactive and committed to keeping the business competitive.
✨Emphasise Team Collaboration
BaxterStorey values creativity and collaboration. Be ready to discuss how you've fostered a collaborative environment in your previous roles. Share examples of how you've encouraged teamwork and supported your colleagues in achieving common goals.
