At a Glance
- Tasks: Join us as a Cafe Assistant, delivering top-notch customer service and supporting our vibrant team.
- Company: Benugo offers a unique dining experience in London's iconic public spaces and attractions.
- Benefits: Enjoy free lunch, discounts, life assurance, and endless tea and coffee on shift!
- Other info: This is a 6-month fixed-term contract with flexible hours, including weekends.
- Why this job: Be part of an inclusive culture with opportunities for growth in a fun, fast-paced environment.
- Qualifications: No experience needed; just bring your smile and dedication to teamwork and customer satisfaction.
Company Description
When we founded Benugo 27 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.
This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
Find out more about us at www.benugo.com
Qualifications
We are looking for Cafe Assistants to join the team at Serpentine Bar & Kitchen. The site is open 7 days a week and successful candidates must be fully flexible to work weekends.
Experience isn't essential as full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential.
Job Type: Fixed term contract
Contract length: 3 months - Opportunity to extend
Start Date: March
Pay: £13.85 per hour
Expected hours: 4 – 45 per week
Responsibilities will include (but not be limited to) the following:
- Deliver exceptional customer service at all times through efficient communication & up to date product knowledge
- Consistently demonstrate and apply health, safety and hygiene standards Maintain high standards of punctuality, attendance and personal presentation
- Support the wider team through proactive teamwork and cooperation
- Actively participate and contribute towards achieving goals
- Maintaining up-to-date and detailed knowledge of the company’s products, services and procedures
- Other:
- Attending any training and or meetings as required by the company
- Representing the company and yourself in a professional manner
- Taking responsibility for your own personal development at work and striving to be the best in what you do; taking pride in your work
- Participating in performance reviews and actively engaging in discussions around personal performance objectives with relevant line manager/s
- Adhering to all statutory company policies and procedures
- Ensuring that you are fully aware of and adhering to the health and safety regulations concerning your employment and promoting and ensuring a safe environment for yourself, your colleagues and clients
- Any other reasonable tasks that may be required from time to time
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Cafe Assistant - Hyde Park in London employer: WSH Group
Benugo is an exceptional employer that fosters a culture of inclusivity and progression, making it an ideal place for Cafe Assistants to thrive. Located in the picturesque Hyde Park, employees enjoy a supportive work environment with benefits such as free meals during shifts, generous discounts, and opportunities for career development within a fast-growing company. With a commitment to employee well-being and a focus on delivering outstanding customer experiences, Benugo offers a rewarding and meaningful workplace for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant - Hyde Park in London
✨Tip Number 1
Familiarise yourself with Benugo's brand and values. Understanding their commitment to exceptional customer service and quality food will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your flexibility and willingness to work weekends. Since the cafe operates seven days a week, emphasising your availability can set you apart from other candidates who may not be as adaptable.
✨Tip Number 3
Prepare to discuss your teamwork skills. As a Cafe Assistant, you'll need to work closely with others, so think of examples where you've successfully collaborated in a team setting, even if it's from previous jobs or volunteer experiences.
✨Tip Number 4
Be ready to demonstrate your passion for customer service. Think of specific instances where you've gone above and beyond for a customer, as this will resonate well with Benugo's focus on exceeding customer expectations.
We think you need these skills to ace Cafe Assistant - Hyde Park in London
Some tips for your application 🫡
Understand the Company:Familiarise yourself with Benugo's mission and values. Visit their website to learn about their food philosophy and customer service approach, which will help you tailor your application.
Highlight Relevant Skills:Even if you lack direct experience, emphasise your customer service skills, teamwork abilities, and any relevant experiences that showcase your dedication to exceeding expectations.
Craft a Personal Statement:Write a compelling personal statement that reflects your enthusiasm for the role and your commitment to maintaining high standards of service and hygiene. Mention your flexibility to work weekends as required.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at WSH Group
✨Show Your Enthusiasm
Make sure to express your passion for customer service and the food industry. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Know the Company
Familiarise yourself with Benugo's values and offerings. Understanding their commitment to quality and customer experience will help you align your answers with what they are looking for.
✨Demonstrate Team Spirit
Since teamwork is essential for this role, be prepared to share examples of how you've successfully worked in a team before. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Common Questions
Anticipate questions about handling difficult customers or working under pressure. Think of specific scenarios from your past experiences that showcase your problem-solving skills and dedication to customer satisfaction.
