At a Glance
- Tasks: Serve food and drinks, maintain a pristine café environment, and ensure exceptional customer service.
- Company: Join the Benugo team at the iconic Buckingham Palace.
- Benefits: Enjoy free lunch, discounts, and competitive pay while working in a prestigious setting.
- Other info: Flexible shifts available with opportunities for career growth in a fast-paced environment.
- Why this job: Be part of a unique experience serving visitors at one of the world's most famous landmarks.
- Qualifications: Previous customer-facing experience is a plus; professionalism and high service standards are essential.
The predicted salary is between 29600 - 30720 £ per year.
The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions.
We are looking for experienced Café Assistants to join the Benugo team at Buckingham Palace for the 2026 summer season. Located within the iconic royal residence, this temporary café operation will serve a high volume of visitors with a focus on exceptional service. From manning tills and replenishing displays to clearing tables and maintaining a pristine environment, our team delivers a seamless and welcoming experience in a truly prestigious setting.
Compensation and Contract
- Rate: £14.80 per hour
- Shifts: part time / full time, including weekends
- Contract: Fixed Term – 9th July 2026 to 27th September 2026
Key Responsibilities
- Taking orders, serving food and drinks, replenishing fridges and clearing tables
- Ensuring the customers experience is maintained at all times to the highest standard
- Ensuring that food safety standards are followed at all times
Previous experience in a similar customer-facing role is desirable, and a clean background check is required to comply with the client’s on-boarding procedures. A professional attitude and commitment to high service standards are essential.
Benefits
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkboxapp) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Cafe Assistant - Buckingham Palace employer: WSH Group
Benugo offers an exceptional working environment at the iconic Buckingham Palace, where Café Assistants can thrive in a prestigious setting while delivering outstanding service to a high volume of visitors. With competitive pay, free meals during shifts, and generous employee discounts, we prioritise our team's well-being and professional growth, making this a rewarding opportunity for those looking to develop their careers in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant - Buckingham Palace
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Benugo and their values. This will help you connect with the team and show that you're genuinely interested in being part of their café culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress to impress! Even though it’s a café setting, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the Benugo brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Cafe Assistant - Buckingham Palace
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us know why you love providing exceptional service. Share any experiences that highlight your commitment to making customers feel welcome and valued, especially in busy environments like cafes.
Highlight Relevant Experience:Make sure to mention any previous roles you've had in customer-facing positions. We want to see how your past experiences have prepared you for the fast-paced environment at Buckingham Palace.
Be Professional and Personable:Your written application should reflect a professional attitude while also showcasing your personality. We’re looking for team players who can maintain high service standards while being friendly and approachable.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting opportunity at Benugo.
How to prepare for a job interview at WSH Group
✨Know the Brand
Before your interview, take some time to research Benugo and its values. Understanding their commitment to exceptional service and high standards will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous customer-facing roles. Highlight specific examples where you provided excellent service or handled busy situations effectively, as this is crucial for a café assistant position.
✨Demonstrate Team Spirit
Working in a café, especially in a high-profile location like Buckingham Palace, requires teamwork. Share experiences that showcase your ability to work well with others and contribute positively to a team environment.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face on the job, such as handling difficult customers or managing a busy shift. Practising your responses can help you feel more confident during the interview.
