At a Glance
- Tasks: Serve delicious meals and drinks while ensuring a clean and safe environment.
- Company: Join Somerset Larder, a community-focused catering company with strong values.
- Benefits: Enjoy generous time off, free meals, and a supportive work culture.
- Other info: Stable daytime hours with opportunities for learning and development.
- Why this job: Be part of a team that nurtures local produce and supports your career growth.
- Qualifications: Customer service experience and a passion for food are essential.
The predicted salary is between 12.36 - 12.36 £ per hour.
South West Larder: Togetherness, Nurture, Pride, Planet
Full Time: 39 hours per week - occasional weekends
Salary: £12.36 per hour
Position Closes: 13/08/2026
Want to work for a company where Togetherness, Nurture, Pride and Planet are at the heart of everything they do? Then look no further, Somerset Larder produces fresh food and meals to go using locally sourced ingredients from all over the west country. Our philosophy is to nourish the community with amazing produce, to employ local people and to train apprentices for future careers in the catering and hospitality sector.
At Somerset Larder, our Values have been set by our staff. Our Values exist for the good of our working lives and company performance. Our Values are:
- Togetherness - “Be a tractor not a trailer.”
- Nurture - “You grow, I grow, we grow.”
- Pride - “We can and we will”
- Planet - “We’re part of a bigger picture”
This role offers a great work-life balance, ideal for someone looking for a structured schedule without late nights.
About the Role:
We are looking for a general assistant to join the team at a new opening at the Royal Portbury docks. Providing meals to staff over breakfast and lunch periods. Working on the till and servery plating food from the line. Assisted by a kitchen team member your responsibilities will on the front of house take orders payment and serving.
Key Responsibilities:
- Serve meals, snacks & drinks including taking payments.
- Clean all equipment, crockery & cutlery as required.
- Help building made to order sandwiches and building plates from the service line.
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System.
- Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
- Ensure full compliance with food safety, health & safety, and company policies.
- Complete all compliance and HACCP paperwork accurately and on time.
- Coordinate with the front-of-house team member to ensure smooth and friendly service.
- Maintain a clean, organised, and safe working environment.
What We Offer:
- Stable daytime hours with no evenings.
- Support from a Central Production Kitchen for efficiency and consistency.
- A positive working environment aligned with our values: Togetherness, Nurture, Pride, Planet.
- Competitive hourly rate and opportunities for development within South West Larder.
Qualifications:
- Food Safety Level 2 (or able to achieve on appointment).
- Health & Safety qualification.
- Basic COSHH.
Skills / Knowledge / Experience Required:
- Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Somerset Larder to our consumers and clients.
- Problem solving skills, ability to see the ‘end game’ and work around particular hurdles placed at short notice.
- Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.
- Previous responsibility for stock and cash management control (Desirable).
Additional Information:
Employee Benefits Menu:
At Somerset Larder, we believe our people are the secret ingredient to our success. Here’s a flavourful look at the benefits we’ve cooked up for our amazing team:
- Generous Time Off: Savour a well-balanced blend of work and personal time with our generous annual leave allowance (30 days including bank holidays).
- Pension Contributions with Extra Spice: Prepare for your future with a pension plan that goes beyond the basics – 5% from you, matched with a hearty 5% from us.
- Life Assurance: Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence.
- Cycle Scheme: Get a healthy and eco-friendly start to each day with our cycle scheme – perfect for working up an appetite!
- Comprehensive Family Leave Benefits: When life serves up big changes, we’re here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.
- Free Food and Drink on Shift: Enjoy a daily free meal/drink so you can fuel up and stay energised.
- Employee Assistance Programme (EAP)/Mental Health First Aiders: Tap into our 24/7, all-year round helpline and portal Wisdom, loaded with resources on health, finances, legal advice and lifestyle tips – a full menu of support options.
- Christmas Shutdown: Relax during the festive period whilst the operation is closed between Christmas and New Year – a rarity for the Hospitality industry (option to volunteer for skeleton staffing).
- Learning, Development and Apprenticeship Opportunities: Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world.
- Access to Occupational Health: As a perk of being part of the HPC project, you will have access to Health Partners, the UK’s leading provider of workplace health services.
- Refer a Friend Scheme: Use our employee referral programme and benefit financially by adding people from your professional network to our workforce.
- Monthly Recognition: A Toast to you: Each month, we raise a glass to our star team members who go above and beyond, as nominated by their colleagues.
- Long Service Awards: Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries.
- Annual Team Awards: Join us for our annual awards event as we honour the outstanding contributions and achievements of our team. It’s our way of saying cheers to you!
This benefits menu is our recipe for a rewarding and fulfilling career, where you can develop your talents and delight in the journey ahead.
Pre-Employment Screening:
Successful applicants will be required to provide a three-year employment history and five-year address history to work on Hinkley Point C. They must be able to provide in date photographic ID and their right to work in the UK so that security clearance can be obtained as these roles are based on a nuclear regulated site.
General Catering Assistant in Bristol employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land General Catering Assistant in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Catering Assistant in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
