At a Glance
- Tasks: Serve delicious food and create a welcoming atmosphere for customers at our campuses.
- Company: Join Somerset Larder, where community and sustainability are at the heart of what we do.
- Benefits: Enjoy 31 days of annual leave, free meals on shift, and a supportive work environment.
- Other info: Great opportunities for career growth and professional development in catering.
- Why this job: Be part of a team that values togetherness, pride, and nurturing the community.
- Qualifications: No experience needed, just a can-do attitude and a willingness to learn.
The predicted salary is between 14.57 - 14.57 £ per hour.
Company Description
South West Larder: Togetherness, Nurture, Pride, Planet
Full time: 39 hours per week
Salary: £14.57 per hour
Location: Sedgemoor and Hinkley Campuses
Want to work for a company where Togetherness, Nurture, Pride and Planet are at the heart of everything they do? Then look no further, Somerset Larder produces fresh food and meals to go using locally sourced ingredients from all over the west country. Our philosophy is to nourish the community with amazing produce, to employ local people and to train apprentices for future careers in the catering and hospitality sector.
At Somerset Larder, our Values have been set by our staff. Our Values exist for the good of our working lives and company performance. Our Values are:
- Togetherness - “Be a tractor not a trailer.”
- Nurture - “You grow, I grow, we grow.”
- Pride - “We can and we will”
- Planet - “We’re part of a bigger picture”
Job Description
To provide a welcoming and friendly customer experience within the campus, delivering excellent customer and food service. To ensure the restaurant is clean/hygienic, restocked, and customers are advised of the products available (e.g. meals, snacks, restaurant open times and allergens etc.)
Working across both Hinkley and Sedgemoor Campus you will assist with front of house and back of house duties:
- Greet customers at the Campuses as part of the front of house team, serving customers with food and drink choices and resolving queries relating to products (including allergens and dietary needs).
- Deliver excellent customer service to ensure high levels of customer satisfaction and ‘Pride’ “we can and we will” customer experience.
- Assist in a wide range of preparation, cooking and serving of food.
- Serve meals, snacks and drinks including taking payments at tills using cards and cash, resolving and clarifying purchase choices and special offers.
- Resolve initial customer queries (or refer to a supervisor/manager for more complex concerns).
- Clean all equipment, crockery and cutlery as required.
- Support, operate and provide service in areas including but not limited to: the Serveries, the Deli/Retail, Hospitality orders, Functions/Events, Coffee Shops, Bars.
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
- Carry out and record any food safety and stock checks specified by the Unit Manager or Assistant Manager, or Supervisors.
- Take delivery of stock including food/provision, checking and accounting for such items.
- Act as Banksman, and other such job specific operations as required.
- Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
- Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Carry out tasks in the most efficient manner, taking into account any production or allergen constraints, to meet customer orders.
- Participate as a HACCP Team member if required.
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Ensure all production and quality records are completed accurately and on time.
- Ensure all traceability requirements are fully complied with.
- Where relevant, to carry out activities required by the accredited FSQMS.
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
- Carry out tasks as requested by your supervisor/manager.
- Embrace and actively participate in the Zero Harm culture.
Our Ideal candidate will have the following characteristics in line with our values:
- Togetherness: Ability to work as part of a team, a flexible approach to working hours, be supportive of colleagues.
- Nurture: Keen to learn on the job, hold Food Safety Level 2 (or be able to achieve on appointment).
- Pride: Be honest and trustworthy, able to work independently, have a can-do approach.
- Planet: Hygienic approach and manner, committed to zero harm and sustainable practices.
Qualifications
- Full, UK driving licence and have at least 12 months driving experience and no more than 6 points. (Desirable)
- Level 2 Food Safety Qualification (Desirable)
- Level 2 H & S Qualification (Desirable)
- First Aid Certificate (Desirable)
Additional Information
Employee Benefits Menu
At Somerset Larder, we believe our people are the secret ingredient to our success. Here’s a flavourful look at the benefits we’ve cooked up for our amazing team:
- Generous Time Off: Savour a well-balanced blend of work and personal time with our generous annual leave allowance (31 days including bank holidays).
- Pension Contributions with Extra Spice: Prepare for your future with a pension plan that goes beyond the basics – 5% from you, matched with a hearty 5% from us.
- Life Assurance: Our life assurance plan is here to provide peace of mind, so you can focus on serving up excellence.
- Cycle Scheme: Get a healthy and eco-friendly start to each day with our cycle scheme – perfect for working up an appetite!
- Comprehensive Family Leave Benefits: When life serves up big changes, we’re here to support you with a menu of family leave benefits designed so you can make memories as you care for your family.
- Free Food and Drink on Shift: Enjoy a daily free meal/drink so you can fuel up and stay energised.
- Employee Assistance Programme (EAP)/Mental Health First Aiders: Tap into our 24/7, all-year round helpline and portal Wisdom, loaded with resources on health, finances, legal advice and lifestyle tips – a full menu of support options.
- Christmas Shutdown: Relax during the festive period whilst the operation is closed between Christmas and New Year – a rarity for the Hospitality industry (option to volunteer for skeleton staffing).
- Learning, Development and Apprenticeship Opportunities: Stir up new skills with a range of development and apprenticeship opportunities to help you grow your career and cook up success in the culinary world.
- Access to Occupational Health: As a perk of being part of the HPC project, you will have access to Health Partners, the UK’s leading provider of workplace health services.
- Refer a Friend Scheme: Use our employee referral programme and benefit financially by adding people from your professional network to our workforce.
- Monthly Recognition: A Toast to you: Each month, we raise a glass to our star team members who go above and beyond, as nominated by their colleagues.
- Long Service Awards: Celebrate the milestones! Receive our heartfelt gratitude and special recognition at your 5- and 10-year anniversaries.
- Annual Team Awards: Join us for our annual awards event as we honour the outstanding contributions and achievements of our team. It’s our way of saying cheers to you!
This benefits menu is our recipe for a rewarding and fulfilling career, where you can develop your talents and delight in the journey ahead.
Pre-Employment Screening
Successful applicants will be required to provide a three-year employment history and five-year address history to work on Hinkley Point C. They must be able to provide in date photographic ID and their right to work in the UK so that security clearance can be obtained as these roles are based on a nuclear regulated site.
Application Process: Please apply with your CV and a short supporting statement outlining your interest and suitability.
General Catering Assistant - Campuses in Bridgwater employer: WSH Group
As a General Manager at our Stafford location, you will be part of a dynamic team dedicated to delivering exceptional dining experiences in a supportive and innovative work environment. We offer a range of benefits including generous holiday allowances, bespoke training opportunities, and a focus on employee wellbeing, ensuring that you can thrive both personally and professionally. Join us to lead a large-scale catering operation with significant growth potential, where your contributions will directly impact our commitment to excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land General Catering Assistant - Campuses in Bridgwater
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Catering Assistant - Campuses in Bridgwater
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
