At a Glance
- Tasks: Serve food and beverages while creating unforgettable experiences for guests.
- Company: Join BaxterStorey, a leader in the hospitality industry with a vibrant team culture.
- Benefits: Enjoy competitive pay, free meals, and perks like discounts on high street shops.
- Other info: Great opportunities for training, career development, and a supportive work-life balance.
- Why this job: Be part of a collaborative team that values your growth and celebrates diversity.
- Qualifications: Passion for food and customer service; teamwork and adaptability are key.
The predicted salary is between 12 - 12 £ per hour.
We have a fantastic opportunity to join our team in Bolton, offering £12.99 per hour for 21 hours (3 days per week, 8.30am - 4.00pm).
Benefits include:
- Your birthday off
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? If so, this is the role for you.
At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression. We are looking for a General Assistant who strives to exceed expectations at every turn. We are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, ensuring that you have the skills and knowledge to thrive in your role, while guaranteeing a good work-life balance.
If you are a General Assistant who thrives on delivering extraordinary experiences and loves to be part of a harmonious and collaborative team, we would love to hear from you!
Job Description:
- Service: Serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed.
- Customer Service: Provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answer questions and address any concerns or issues in a friendly manner.
- Teamwork: Collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations: Comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness: Maintain cleanliness and hygiene standards in the kitchen and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- Draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Work according to the BaxterStorey core values.
For almost 20 years, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, ensuring that each employee feels respected and able to give their best.
Join us and bring your unique perspective to our team.
General Assistant in Bolton employer: WSH Group
BaxterStorey is an exceptional employer located in Bolton, offering a supportive and inclusive work environment that prioritises employee growth and well-being. With benefits such as enhanced maternity leave, bespoke training opportunities, and a commitment to work-life balance, we empower our team members to thrive both personally and professionally. Join us to be part of a collaborative culture that celebrates diversity and encourages you to create your hospitality legacy.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Bolton
✨Tip Number 1
Get to know the company culture! Before your interview, check out BaxterStorey's social media and website. Understanding their values will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional experiences, think of examples from your past where you went above and beyond for a customer. Share these stories in your interview!
✨Tip Number 3
Show your passion for teamwork! BaxterStorey values collaboration, so be ready to discuss how you've worked well with others in previous roles. Highlight any team achievements that you're proud of.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you on their radar!
We think you need these skills to ace General Assistant in Bolton
Some tips for your application 🫡
Show Your Passion:Let your love for food and customer service shine through in your application. We want to see that you’re genuinely excited about the role and ready to bring that energy to our team!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We appreciate when candidates take the time to connect their background with what we’re looking for in a General Assistant.
Be Yourself:We value individuality, so don’t be afraid to let your personality come through in your writing. Share your unique perspective and experiences that make you a great fit for our inclusive environment.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at WSH Group
✨Know the Company Values
Before your interview, take some time to familiarise yourself with BaxterStorey's core values. They’re all about being visionary, positive, collaborative, and conscious. Think of examples from your past experiences that align with these values, as this will show you’re a great fit for their team.
✨Show Your Passion for Hospitality
During the interview, express your genuine passion for providing exceptional customer service. Share specific stories where you went above and beyond for guests or worked effectively in a team. This will highlight your enthusiasm and commitment to creating unforgettable experiences.
✨Prepare for Teamwork Questions
Since teamwork is crucial for this role, be ready to discuss how you’ve collaborated with others in previous jobs. Think of situations where you helped resolve conflicts or supported colleagues, as this will demonstrate your ability to contribute to a harmonious work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities they offer or how they foster an inclusive culture. This shows your interest in growing with the company and your commitment to their values.