At a Glance
- Tasks: Deliver top-notch service to guests and assist in food preparation.
- Company: Join a vibrant team at the Royal Birmingham Conservatoire.
- Benefits: Enjoy free meals, birthday leave, and discounts on shopping and holidays.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic environment where your contributions truly matter.
- Qualifications: Customer service experience and a positive attitude are key.
The predicted salary is between 27600 - 27600 £ per year.
Location: Royal Birmingham Conservatoire
Salary: £13.31
Benefits:
- Birthday additional holiday
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Discounts available from Perkbox app, from high street shops to holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Responsibilities:
- Provide courteous and efficient service to guests, ensuring their needs are met with a warm and welcoming approach
- Assist with the preparation and presentation of food and beverages in accordance with company standards
- Maintain cleanliness and organisation of dining and service areas throughout your shift
- Support the kitchen team with food preparation tasks, including plating and garnishing where required
- Clear and reset tables promptly, ensuring a pleasant dining experience for all guests
- Respond to guest requests and queries in a helpful and professional manner
- Adhere to food hygiene and health and safety regulations at all times
- Work collaboratively with colleagues to ensure smooth service delivery during busy periods
- Assist with stock management and reporting of supplies as directed
- Contribute to the overall positive atmosphere and team morale within the hospitality centre
Qualifications:
- Proven experience in a customer-facing or hospitality role
- Strong communication and people skills with the ability to interact positively with diverse guests
- Excellent time-keeping and reliability
- Ability to work efficiently in a fast-paced, pressurised environment
- Attention to detail and commitment to maintaining high standards of cleanliness and presentation
- Flexibility to work varied shift patterns, including evenings and weekends
- Basic knowledge of food hygiene and health and safety practices
- Ability to work effectively as part of a team
- Professional demeanour and a positive, can-do attitude
- Desirable: Previous experience in a catering or hospitality organisation
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
Hospitality Assistant in Birmingham employer: WSH Group
At BaxterStorey, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. Located at the Royal Birmingham Conservatoire, our Hospitality Assistants enjoy a range of benefits including bespoke development training, additional holiday for birthdays, and access to a wellbeing hub, all while working in a supportive environment that fosters teamwork and a positive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Assistant in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
