At a Glance
- Tasks: Assist in food service, preparation, and maintain high hygiene standards.
- Company: Join BaxterStorey, a leader in inclusive hospitality.
- Benefits: Enjoy up to 28 days holiday, free meals, and bespoke training.
- Other info: Embrace a culture of togetherness and sustainability.
- Why this job: Make a difference in a dynamic team while developing your skills.
- Qualifications: Customer service experience and a willingness to learn.
The predicted salary is between 27000 - 35000 £ per year.
Location: Brombourgh CH62 3RL
Salary: £13.21
Benefits:
- Up to 28 Days holiday including bank holidays
- Plus your birthday off
- Up to 3 volunteering days
- Up to 3 days grandparent leave
- Up to 24 week’s enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
You will assist the Chef Manager in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required. With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.
Key Areas of Responsibility:
- Assist Chef manager in the preparation and cooking of food
- Serve meals, snacks & drinks including taking payments.
- Clean all equipment, crockery & cutlery as required.
- Support, operate and provide service in areas including but not limited to: Serveries, Retail, Hospitality, Functions, Coffee Shops.
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Embrace and actively participate in the Zero Harm culture.
Ideal Candidate Characteristics
Our Ideal candidate will have the following characteristics in line with our values:
- Togetherness: Ability to work as part of a team, a flexible approach to working hours, be supportive of colleagues
- Nurture: Keen to learn on the job, hold Food Safety Level 2 (or be able to achieve on appointment)
- Pride: Be honest and trustworthy
- Planet: Hygienic approach and manner, committed to zero harm and sustainable practices
Skills / Knowledge / Experience Required:
- Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently about Stafford to our consumers and clients.
- Problem solving skills, ability to see the ‘end game’ and work around particular hurdles placed at short notice.
- Ability to use and understand Cash, Cash Handling, EPOS and Cashless systems.
- Previous Large Catering experience. (Desirable)
- Previous responsibility for stock and cash management control (Desirable)
- Able to work independently
- Have a can-do approach
Qualifications:
- Full, UK driving licence and have at least 12 months driving experience and no more than 6 points. (Desirable)
- Level 2 Food Safety Qualification (Desirable)
- Level 2 H & S Qualification (Desirable)
- First Aid Certificate (Desirable)
Equal Opportunity Statement:
BaxterStorey is proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
General Catering Assistant in Birkenhead employer: WSH Group
BaxterStorey is an exceptional employer located in Brombourgh, offering a vibrant work culture that prioritises employee wellbeing and development. With benefits such as up to 28 days of holiday, bespoke training opportunities, and a commitment to inclusivity, employees are encouraged to grow both personally and professionally while enjoying a supportive team environment. The company’s focus on sustainability and zero harm practices further enhances its appeal, making it a rewarding place to work for those seeking meaningful employment in the catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Catering Assistant in Birkenhead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Catering Assistant in Birkenhead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
