Food Service Assistant in Belmont

We are seeking a dedicated and enthusiastic Food Service Associate to join our team.

Responsibilities:

• Prepare and serve food items according to correct portion sizes.
• Maintain cleanliness and organisation of the kitchen porter and dining areas, ensuring compliance with health and safety regulations.
• Assist customers with their orders, providing information about menu items and accommodating dietary restrictions as needed.
• Operate service equipment correctly and safely: dishwashers, panini machine, toaster, coffee machine, etc.
• Monitor inventory levels of food supplies and report shortages to management.
• Collaborate with team members to ensure smooth operations during busy periods.
• Greet customers warmly and create a welcoming atmosphere.
• Serve food and beverages promptly, maintaining a high level of attention to detail.
• Utilise the point-of-sale system to process orders accurately.
• Handle cash and credit card transactions, adhering to cash handling procedures.
• Set up tables, chairs, and other dining areas before opening and arrange them appropriately.
• Clean and sanitise tables, counters, and service areas regularly.
• Ensure the cafe's cleanliness and tidiness by sweeping, mopping, and taking out rubbish.
• Monitor and restock condiments, napkins, cutlery, and other supplies as needed.
• Work closely with the kitchen staff to ensure timely and accurate food delivery.
• Be aware of COSHH regulations and use appropriate protective equipment when using chemicals.
• Adhere to dress code policies.
• Follow proper hand hygiene procedures and maintain personal cleanliness at all times.

Qualifications:

• GCSE education or above.
• Excellent organisational and time management skills, with the ability to multitask and prioritise tasks in a fast‑paced environment.
• Ability to work independently as well as part of a team, demonstrating a cooperative and positive attitude.
• Basic math skills for cash handling and order processing.
• Previous experience in a food service or hospitality role is essential.
• Strong communication skills with a friendly and approachable demeanor.
• Ability to work effectively in a fast‑paced environment while maintaining attention to detail.
• Basic knowledge of food safety practices is preferred.
• A willingness to learn new skills and adapt to changing situations is essential.

Personal Attributes:

• Willingness to learn and progress.
• Honesty and trustworthiness.
• Team player.
• Respectful.
• Flexible and adaptable to change.
• Possess cultural awareness and sensitivity.
• Demonstrate strong work ethics.
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations.

Benefits:

• Up to 15 days holiday including bank holidays.
• Birthday off.
• Three volunteering days.
• Three days grandparent leave.
• 24‑week enhanced maternity leave.
• Secondary carer leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities.
• Apprenticeships opportunities for all experience levels.
• Pension and life insurance.
• Discounts available on Perkbox app; high street shops, holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.