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- Tasks: Serve delicious food and drinks while ensuring a fantastic guest experience.
- Company: Join BaxterStorey, a leader in the hospitality industry with a vibrant team culture.
- Benefits: Enjoy 28 days holiday, free meals, and discounts on high street shops.
- Why this job: Be part of a team that creates unforgettable moments and exceptional experiences.
- Qualifications: Passion for food and customer service; teamwork skills are essential.
- Other info: Great opportunities for training and career growth in a supportive environment.
The predicted salary is between 25000 - 30000 £ per year.
Company Description
Full Time 37.5hrs Monday to Friday - 7.5hrs plus 30mins unpaid lunch break. 3 day shifts are 7am to 3pm and 2 days are 9.15am to 5.15pm. Must be fully available to do both shifts.
Location: Basildon
Rate: £13.22 an hour
Benefits:
- 28 Days holiday including bank holidays
- Plus your birthday off
- 3 volunteering days
- 3 days grandparent leave
- 24 weeks' enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our Perkbox app; high street shops, holidays & cinema
- Wellbeing hub
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you.
At Baxterstorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you.
Job Description:
- Working in a busy workplace in a variety of areas - coffee bar/ deli bar / hot counter / till / general cleaning / restocking / basic food preparation / hospitality deliveries / platewash
- Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests' needs and requests are efficiently and effectively addressed.
- Customer Service - provide excellent service by being attentive to guests' needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner.
- Teamwork - collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment.
- Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location.
- Cleanliness - maintain cleanliness and hygiene standards in the kitchen, platewash and dining areas.
Qualifications:
- Have a contagious passion for food and/or customer service.
- You draw satisfaction from working within a collaborative and inclusive team environment.
- Ability to adapt to challenges and opportunities with a solution-oriented perspective.
- Previous experience in a similar role, especially in the food service industry, is often a plus.
- Some knowledge of food safety and sanitation practices.
- Works according to the BaxterStorey core values.
Additional Information:
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution.
BaxterStorey Values:
- ALWAYS VISIONARY - We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
- WHOLEHEARTEDLY POSITIVE - We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
- CREATIVELY COLLABORATIVE - We embrace our differences to push creativity and we work together to be better.
- FOREVER CONSCIOUS - We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.
Rate Per Hour: £13.20
Employment Type: Permanent
Hours Per Week: 37.50
General Catering Assistant in Basildon employer: WSH Group
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Catering Assistant in Basildon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BaxterStorey. Understand their values and what they stand for. This will help you connect with them during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of General Catering Assistant and be ready to share examples of your teamwork and customer service skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Catering Assistant in Basildon
Some tips for your application 🫡
Show Your Passion: Let your love for food and customer service shine through in your application. We want to see that you’re genuinely excited about the role and ready to bring your enthusiasm to our team!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in food service or hospitality. We appreciate when applicants take the time to align their skills with what we’re looking for.
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We’re all about creating memorable experiences, so let us know how you can contribute to that vibe.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role you’re excited about!
How to prepare for a job interview at WSH Group
✨Know the Company
Before your interview, take some time to research BaxterStorey. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Passion
As a General Catering Assistant, your passion for food and customer service is key. Be ready to share specific examples of how you've gone above and beyond to provide excellent service in previous roles. This will demonstrate that you align with their commitment to creating unforgettable experiences.
✨Emphasise Teamwork
BaxterStorey values collaboration, so be prepared to discuss your experience working in teams. Share stories that highlight your ability to support colleagues and contribute to a positive work environment. This will show that you can thrive in their inclusive culture.
✨Prepare for Practical Questions
Expect questions related to health and safety regulations, food hygiene, and customer service scenarios. Brush up on your knowledge of food safety practices and think about how you would handle various situations in a busy catering environment. This preparation will help you feel confident and ready to impress.