We are looking for Supervisor to join our amazing team, at Queen Margaret University. We are looking for an individual who has a real passionfor the Hospitality industry, is keen to becollaborativeand takespridein their work. Every interaction is an opportunity to create a lasting impression, and we’re looking for a talented individualwho strives to exceed expectations at every turn.
We are a leading business in the catering industry, known for our innovative and obsessed approach, exceptional service, and authentic and delicious culinary offerings. We pride ourselves on delivering memorable workplace dining experiences across multiple locations, catering to a diverse clientele. Our team is passionate about food and dedicated to providing top-notch service.
As a member of the team, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role.
Job Description
Front of House Supervisor
Location: Queen Margaret University Hours 40 Salary: £13.65PH Contract: Full Time
What you’ll be doing
- Supervise front of house operations and maintain service standards.
- Support opening and closing procedures.
- Lead customer interactions with professionalism and warmth.
- Contribute innovative ideas for drinks, promotions and student-led events, helping to keep the bar relevant, exciting and appealing to our student community.
- Motivate, train and support team members.
- Ensure compliance with licensing, health & safety and company procedures.
- Resolve customer queries and support a positive customer experience.
- Help create a welcoming, inclusive and collaborative team culture.
Qualifications
What we’re looking for
- Previous experience in a supervisory bar / hospitalityrole
- A confident and supportive leadership style
- Strong communication and people skills
- A positive, solutions-focused mindset
- High standards and strong attention to detail
Additional Information
- An annual day off for your birthday
- Apprenticeship and career development opportunities
- Free lunch on shift
- Discounts and cashback at a wide range of retail and leisure outlets
- Enhanced parental leave
- Extra day off for your birthday
- Extra paid day off for your wedding or commitment day
Bar / Front of House Supervisor employer: WSH Group
BaxterStorey is an exceptional employer that prioritises the well-being and development of its team members, offering a range of benefits including 28 days of holiday, enhanced maternity leave, and bespoke training opportunities. Located at Airbus Broughton, our inclusive work culture fosters collaboration and celebrates diversity, ensuring that every employee can thrive while delivering outstanding hospitality experiences. Join us to be part of a supportive environment where your growth is valued and your contributions make a real impact.
