At a Glance
- Tasks: Lead a vibrant café team and ensure top-notch customer experiences.
- Company: Rothesay Rooms, a community-focused café in beautiful Ballater.
- Benefits: Competitive salary, 28 days holiday, free meals, and bespoke training.
- Other info: Full-time role with flexible shifts and great career development opportunities.
- Why this job: Join a passionate team and make a difference in a bustling café environment.
- Qualifications: Experience in hospitality preferred; supervisory skills a bonus.
The predicted salary is between 28288 - 28288 € per year.
We are seeking a Café Supervisor to join the team at Rothesay Rooms. Located in Ballater, Rothesay Rooms is a bustling café that prides itself on Scottish produce and community spirit. We are open Wednesday to Sunday serving breakfasts, brunch, lunch and afternoon teas, and host large groups and private events.
About the Café Supervisor role
This hands‑on supervisory position requires a fast‑paced individual who leads by example. You will oversee daily operations, support the team, and deliver the excellent customer experience we are known for.
Key Responsibilities
- Oversee day‑to‑day operations, ensuring product and service standards.
- Supervise, manage, and motivate the team.
- Support management in improving sales and service.
- Maintain high levels of food safety and health & safety standards.
Qualifications
- Experience in a busy café or hospitality environment preferred.
- Supervisory experience desired but not essential.
- Must be local to the area or willing to commute to Ballater.
- Shift patterns Wednesday–Sunday, usually 9 am to 5 pm with occasional evening shifts for events.
Benefits & Compensation
- Rate: £28,288 per annum
- 28 days holiday including bank holidays
- Birthday off
- 24 weeks’ enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeship opportunities for all experience levels
- Pension and life insurance
- Discounts via PERKBOX app
- Employee assistance programme
- Cycle to work scheme
Contract: Full Time / Permanent with possible job share.
Job Location: Ballater, Scotland
Café Supervisor in Ballater employer: WSH Group
Rothesay Rooms is an exceptional employer located in the heart of Ballater, offering a vibrant work environment that celebrates Scottish produce and community spirit. As a Café Supervisor, you will benefit from a supportive culture that prioritises employee growth through bespoke training and apprenticeship opportunities, alongside generous perks such as 28 days holiday, free meals on shift, and a strong commitment to work-life balance. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor in Ballater
✨Tip Number 1
Get to know the café scene in Ballater! Familiarise yourself with local cafés and their offerings. This will not only help you stand out during interviews but also show your genuine interest in the community spirit that Rothesay Rooms embodies.
✨Tip Number 2
Practice your leadership skills! Since the role requires supervising a team, think of ways you can demonstrate your ability to motivate and manage others. Maybe organise a small event or volunteer to lead a project at your current job.
✨Tip Number 3
Prepare for the interview by thinking about how you would handle specific situations in a busy café environment. Be ready to share examples of how you've maintained high standards in food safety and customer service in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Café Supervisor in Ballater
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the café culture shine through! Share experiences that highlight your enthusiasm for great food and customer service. We want to see how you connect with our community spirit.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Café Supervisor role. Highlight relevant experience in busy cafés or hospitality settings, and don’t forget to mention any supervisory skills you have, even if they’re from different fields!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WSH Group
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with Rothesay Rooms and its offerings. Check out their menu, understand their focus on Scottish produce, and get a feel for the community spirit they promote. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved service standards. Highlighting these moments will demonstrate your capability to oversee daily operations effectively.
✨Emphasise Customer Experience
Customer experience is key in this role. Think of specific instances where you’ve gone above and beyond to ensure customer satisfaction. Be ready to discuss how you would maintain high service standards and handle any challenges that may arise during busy shifts.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life café situations, like managing a busy service or dealing with a difficult customer. Practising your responses to these scenarios will help you think on your feet and show that you can handle the fast-paced environment at Rothesay Rooms.
