At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer experiences at The British Museum restaurant.
- Company: Join Benugo, a brand known for superb food and memorable experiences in iconic locations.
- Benefits: Enjoy free lunch, discounts, life assurance, and career development opportunities.
- Other info: Flexible shifts with a supportive team culture and excellent growth potential.
- Why this job: Be part of a dynamic environment and make a real impact on guest experiences.
- Qualifications: Previous restaurant leadership experience and strong communication skills required.
The predicted salary is between 35000 - 37000 € per year.
When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attractions. We’re on the lookout for a passionate and experienced Assistant Restaurant Manager to join our vibrant team at one of the most iconic cultural destinations in the world — The British Museum.
Our restaurant serves fresh, seasonal food and high-quality drinks in a fast-paced and dynamic environment, all crafted with care and quality. As part of the Benugo family, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone. We’re a 7-day operation, so we’re looking for candidates with full-time availability and the flexibility to work any day of the week (Monday–Sunday). Shifts typically run between 9:00am and 7:00pm, with occasional later finishes on Fridays (up to 9:00pm).
We Offer
- Salary: £35k–£37k based on experience + very generous tronc
- Shifts: 5 days out of 7
- Contract: Full-time, permanent
About the Assistant Restaurant Manager role
As Assistant Restaurant Manager, you will support the day-to-day running of the restaurant, leading service from the floor and ensuring a consistently high standard of customer experience. You’ll work closely with the Restaurant Manager and the Operations Manager to drive operational excellence, team engagement, and commercial performance. You’ll be a hands‑on leader with a strong presence on the floor, supporting the team during service, coaching team members in real time, and ensuring smooth and efficient operations throughout the day.
You will also:
- Support the Restaurant Manager in delivering exceptional service and operational standards
- Lead and motivate the team during busy services
- Help oversee reservations, table management, and guest flow
- Handle customer feedback and resolve issues professionally
- Support recruitment, onboarding, and training of team members
- Drive team engagement and create a positive working environment
- Support labour control, productivity, and commercial performance
- Ensure compliance with food safety, health & safety, and company procedures
- Maintain high standards of cleanliness, presentation, and service at all times
- Deputise for senior management when required
Qualifications
- Previous experience in a restaurant leadership or supervisory role
- Excellent product knowledge (food & beverage)
- Strong communication and organisational skills
- Confident leading a team in a fast-paced environment
- Excellent customer care and problem-solving skills
- Positive, supportive, and team-focused approach
- Ability to take initiative and lead by example
- Good understanding of restaurant operations and service standards
- Flexible and reliable with a hands‑on attitude
Benefits
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Assistant Restaurant Manager - The British Museum employer: WSH Group
Benugo is an exceptional employer, offering a vibrant work culture at The British Museum, one of the world's most iconic cultural destinations. With a commitment to employee growth, we provide opportunities for career advancement within our fast-growing company, alongside generous benefits such as free meals during shifts, discounts across our locations, and access to mental health support. Join us in creating memorable experiences for our guests while enjoying a supportive and dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager - The British Museum
✨Tip Number 1
Get to know the company! Before your interview, dive into Benugo's values and what makes their dining experience unique. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Practice your people skills! As an Assistant Restaurant Manager, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Be ready to showcase your leadership! Think of examples from your past experiences where you've motivated a team or handled a busy service. This will demonstrate your hands-on approach and ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Benugo family at The British Museum. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Restaurant Manager - The British Museum
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team at The British Museum and creating memorable experiences for our guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in restaurant management. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your leadership and customer service abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our vibrant team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WSH Group
✨Know Your Menu
Familiarise yourself with the restaurant's menu and the types of food and drinks they serve. Being able to discuss specific dishes and their ingredients shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or handled a busy service. Highlight how you motivated your team and ensured high standards, as this is crucial for the Assistant Restaurant Manager position.
✨Demonstrate Customer Care
Think of scenarios where you've dealt with customer feedback or resolved issues effectively. Sharing these experiences will illustrate your problem-solving skills and commitment to providing exceptional service.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like managing a busy shift or handling a difficult customer. Practising your responses to these scenarios will help you feel more confident and prepared during the interview.
