At a Glance
- Tasks: Oversee daily operations and ensure exceptional customer experiences in a vibrant coffee environment.
- Company: Join WSH Group, a leader in hospitality with a passion for specialty coffee.
- Benefits: Full-time permanent position with competitive pay and opportunities for growth.
- Other info: Flexible shifts across 5 days, including weekends and evenings.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: 2+ years of management experience in hospitality and a love for coffee.
The predicted salary is between 30000 - 40000 £ per year.
WSH Group is seeking an experienced Assistant Manager for the Notes team at Canary Wharf Crossrail. The role involves overseeing daily operations, ensuring exceptional customer experiences, and driving profitability.
The ideal candidate will have over 2 years of management experience in the hospitality sector and a passion for specialty coffee. Shifts will be any 5 days out of 7, including weekends and evenings. The position is full-time and permanent.
Assistant Manager - Coffee & Craft Hospitality employer: WSH Group
WSH Group is an exceptional employer that values its team members by fostering a vibrant work culture centred around collaboration and innovation in the heart of Canary Wharf. With a strong commitment to employee growth, we offer comprehensive training and development opportunities, ensuring that our staff can thrive in their careers while enjoying the unique advantage of working in a dynamic and bustling environment. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences in the specialty coffee and craft hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Coffee & Craft Hospitality
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WSH Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WSH Group
Don't be shy about reaching out to WSH Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Coffee & Craft Hospitality
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WSH Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WSH Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
