Assistant Manager - Catering & Hospitality
Assistant Manager - Catering & Hospitality

Assistant Manager - Catering & Hospitality

Isleworth Full-Time 28000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer experiences in catering and hospitality.
  • Company: BaxterStorey creates beautiful spaces and exciting menus for clients across various locations.
  • Benefits: Enjoy 28 days holiday, free meals, training opportunities, and discounts on high street shops.
  • Why this job: Join a supportive, inclusive environment that values growth, creativity, and work-life balance.
  • Qualifications: Experience in hospitality management with strong communication and team development skills required.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.

The predicted salary is between 28000 - 34000 £ per year.

Company Description
Title: Assistant Manager
Location: Isleworth
Salary: up to £34,000
Benefits:

  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that\’s why we\’re looking for an Assistant Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that\’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are an Assistant Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description

  • Ensure that customers are given an efficient and enjoyable customer experience and that their service and value expectations are consistently exceeded.
  • Monitor the work of all colleagues and carry out appraisals, recognise training needs and potential as appropriate.
  • Be passionate about the catering operation and be aware of new concepts and ideas in the industry and on the high street that may enhance the current offer
  • Actively encourage colleagues to further develop themselves and seek out new trends.

Qualifications

  • Have experience in as a supervisor or assistant manager within a hospitality environment, ideally retail
  • Experience in creating a thriving and successful working environment
  • Possess excellent supervisory and communication skills
  • Good delegation and influencing skills
  • Able to demonstrate team development skills
  • Have the ability to display a real passion for food and customer service

Additional Information
For almost 20 years, for every client, in every location (whether that\’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team\’s careers. \’Better\’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don\’t meet all requirements, we\’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to \’set the standard and to be recognised for having the most inclusive culture in hospitality\’.
Join us and bring your unique perspective to our team.
Videos To Watch

Assistant Manager - Catering & Hospitality employer: WSH Group

BaxterStorey is an exceptional employer located in Isleworth, offering a vibrant work culture that prioritises employee well-being and development. With generous benefits such as 28 days of holiday, bespoke training opportunities, and a commitment to inclusivity, we empower our team members to thrive both personally and professionally while delivering outstanding hospitality experiences.
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Contact Detail:

WSH Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - Catering & Hospitality

✨Tip Number 1

Familiarise yourself with the latest trends in the catering and hospitality industry. Being knowledgeable about new concepts can help you stand out during conversations with the hiring team, showing your passion for the field.

✨Tip Number 2

Network with current or former employees of BaxterStorey. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've motivated teams in previous roles. Highlighting your leadership skills and ability to inspire others will resonate well with the values BaxterStorey holds dear.

✨Tip Number 4

Showcase your enthusiasm for customer service by sharing stories of exceptional experiences you've created for customers. This aligns perfectly with BaxterStorey's commitment to delivering extraordinary hospitality.

We think you need these skills to ace Assistant Manager - Catering & Hospitality

Leadership Skills
Customer Service Excellence
Team Motivation
Supervisory Skills
Communication Skills
Delegation Skills
Influencing Skills
Training and Development
Passion for Food and Hospitality
Problem-Solving Skills
Adaptability to Trends
Collaboration Skills
Time Management
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise any supervisory roles you've held and specific achievements that demonstrate your ability to lead a team and enhance customer experiences.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of BaxterStorey's values. Mention how your skills align with the role and provide examples of how you've motivated teams in the past.

Showcase Your Knowledge: In your application, mention any current trends in the catering and hospitality industry that you are aware of. This shows your enthusiasm for the field and your commitment to staying informed about new concepts that could benefit the company.

Highlight Soft Skills: BaxterStorey values communication and teamwork. Make sure to highlight your interpersonal skills and any experiences where you've successfully collaborated with others to achieve common goals.

How to prepare for a job interview at WSH Group

✨Show Your Passion for Hospitality

Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.

✨Demonstrate Team Leadership Skills

Prepare to discuss your experience in leading teams effectively. Highlight instances where you motivated colleagues, resolved conflicts, or implemented training initiatives that improved team performance.

✨Stay Updated on Industry Trends

Research current trends in catering and hospitality before your interview. Be ready to discuss new concepts or ideas that could enhance the service offered by the company, showing that you are proactive and forward-thinking.

✨Emphasise Communication and Delegation Skills

Be prepared to provide examples of how you've successfully communicated with team members and delegated tasks in a busy environment. This will demonstrate your ability to manage operations smoothly and ensure customer satisfaction.

Assistant Manager - Catering & Hospitality
WSH Group

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  • Assistant Manager - Catering & Hospitality

    Isleworth
    Full-Time
    28000 - 34000 £ / year (est.)

    Application deadline: 2027-08-08

  • W

    WSH Group

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