At a Glance
- Tasks: Lead a fun-loving team to deliver exceptional customer experiences in a vibrant coffee shop.
- Company: Join a dynamic collection of coffee shops and bars across London.
- Benefits: Enjoy competitive salary, health perks, discounts, and a supportive work environment.
- Other info: Flexible shifts, company events, and great career growth opportunities await you!
- Why this job: Be part of a passionate team that loves coffee, cocktails, and creating memorable moments.
- Qualifications: 2+ years in hospitality management with excellent communication and problem-solving skills.
The predicted salary is between 32000 - 32000 £ per year.
We’re a collection of coffee shops and bars serving Notes speciality coffee, craft beers, well‑chosen wines, and classic cocktails with 12 locations across London. We love our customers, and our teams are fun‑loving families!
We are looking for an experienced Assistant Manager to join the Notes team at the Canary Wharf Crossrail. If you thrive delivering exceptional customer experiences, love great coffee, wine, cocktails, and craft beer, and enjoy leading by example, we’d love to hear from you!
As the Assistant Manager, you will be responsible for overseeing all aspects of the day‑to‑day operations. You will play a key role in ensuring the shop runs smoothly, delivering outstanding customer experiences, and driving profitability. Your leadership will inspire the team to create a welcoming environment, maintain high standards of quality, and build strong relationships with customers.
Shifts: any 5 days out of 7, including weekends and evenings
Contract: Full Time, Permanent
- Proven experience in a management role within the hospitality or food & beverage industry, ideally 2+ years
- Excellent communication, organisational, and problem‑solving skills
- A passion for coffee and delivering exceptional customer service
Supportive and inclusive work environment
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discounts at several retailers (via Perkboxapp) & fitness providers
- Health benefits including free GP appointments
Assistant Manager - Canary Wharf Crossrail employer: WSH Group
At Notes, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that values teamwork and customer satisfaction. As an Assistant Manager at our Canary Wharf Crossrail location, you'll enjoy competitive benefits such as additional leave, health perks, and employee discounts, all while leading a passionate team dedicated to delivering outstanding experiences in a bustling environment. Join us to grow your career in the hospitality industry, where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Canary Wharf Crossrail
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show your passion for coffee and customer service! Be ready to share your experiences and how they relate to the role. Let them see your enthusiasm for creating great customer experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Assistant Manager - Canary Wharf Crossrail
Some tips for your application 🫡
Show Your Passion:Let us see your love for coffee, cocktails, and customer service shine through in your application. Share any relevant experiences that highlight your enthusiasm for the hospitality industry!
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience and any specific skills that match what we’re looking for, like communication and problem-solving.
Craft a Personal Cover Letter:Don’t skip the cover letter! Use it to tell us why you want to join our fun-loving family at Notes. A personal touch can really make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at WSH Group
✨Know Your Coffee and Cocktails
Brush up on your knowledge of coffee, craft beers, and cocktails. Be ready to discuss your favourite drinks and how you would recommend them to customers. This shows your passion for the industry and helps you connect with the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you inspired your colleagues or resolved conflicts. This will demonstrate your ability to create a positive work environment and maintain high standards.
✨Understand Customer Experience
Be ready to talk about what exceptional customer service means to you. Share specific instances where you went above and beyond for a customer. This will highlight your commitment to delivering outstanding experiences, which is key for this role.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, team dynamics, and expectations for the Assistant Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
