Instructional Design and Content Developer - FTC to 31/07/2027 in London

WSET exists to empower people and support the drinks industry from producer to consumer. We offer a comprehensive suite of globally recognised qualifications covering wines, spirits and sake. We are the world’s leading provider of qualifications in wines, spirits, beer and sake, delivering over 140,000 exams each year to candidates in over 70 countries via our network of Approved Programme Providers (APPs). WSET is a global organisation and we are proud to have people who work for us all over the world.

The successful applicant will contribute to a culture that values curiosity, striving for better and leading with empathy within WSET. WSET fosters a welcoming, empathetic and inspiring culture that empowers our global talent to innovate and thrive. We recognise that strong candidates may not meet every requirement listed. If you bring a growth mindset, a strong interest in learning and teaching, and transferable skills that would help you succeed in the role, we would encourage you to apply. We value curiosity, adaptability and commitment to excellent learner experience alongside direct experience of specific tools and systems.

At WSET, we create world‑class learning experiences for a truly global audience. We’re looking for a Digital Learning Designer to help us design and develop engaging, inclusive and accessible learning resources across online, blended and face‑to‑face environments. Working closely with our Instructional Design and Content Development Manager, you’ll play a key role in continuously improving WSET courses using evidence‑based learning design and the ADDIE methodology.

What you’ll do:

• Design and develop high‑quality digital learning resources for global learners, supporting online, blended and classroom delivery.
• Apply accessibility, inclusive design and adult learning principles across all learning content.
• Contribute to the effective integration of classroom, online and blended learning approaches across WSET programmes.
• Work collaboratively with internal teams and third‑party providers to ensure all content meets WSET standards for quality, accessibility and learner experience.
• Use learner insight, personas and needs analysis to inform curriculum, content and delivery decisions.
• Support project planning and timely delivery of learning design work in collaboration with Project Management, Research & Development, Educational Development and Qualifications teams.
• Stay current with best practice in digital, blended, synchronous and asynchronous learning.
• Maintain and build expertise in WSET’s Learning Management System (Canvas) and content authoring tools such as Articulate 360 and Genially.
• Contribute to a community of practice within the Product team, sharing insight and supporting continuous improvement in learning design and delivery.

What you’ll bring:

• Experience designing learning using recognised instructional design approaches (such as ADDIE).
• A strong commitment to accessibility, inclusive design and learner‑centred practice.
• Confidence working across a range of learning environments and formats.
• Experience collaborating with subject matter experts and external content developers.
• A curiosity for learning innovation and a desire to continuously improve learning experiences.

If you’re passionate about designing inclusive, engaging learning that makes a real difference for diverse learners around the world, we’d love to hear from you.

Salary: £42,000 per annum

Definitions:

• Fully remote - Can be performed entirely remotely from any location.
• Hybrid remote - Performed as a mixture of in‑office and remote work.
• Temporarily remote - Performed in a single location, such as an office or at a job site, but which is temporarily remote during special circumstances.

UK Benefits:

• Annual Leave - 27 days pa + public holidays, increases with service; ability to buy/sell 5 days.
• Pension (Generous options available after three months).
• Health insurance (after three months): Vitality scheme - post probation - Access to virtual GP appointments, Rewards include Caffe Nero drinks, Cinema Tickets, Apple Watch, Cash Back on Waitrose shopping, 75% off at Champneys, 6 month subscription with HeadSpace, Discounted Weight Watchers membership and gyms, Smoking Cessation day worth £300 and half price health screens.
• Eye voucher scheme.
• Food and drink in the office: Nespresso coffee makers and a range of other drinks, fruit, cereals, soups.
• Season ticket loan scheme.
• EAP 24/7 confidential help and support from trained counsellors and advisors.
• Death in service 4x annual salary paid to nominees with associated bereavement support for family.
• Enhanced family friendly leave and pay.
• Cycle2Work scheme.
• Development - WSET's in‑house training and qualifications in Wines, Spirits, Sake and Beer as well as other professional development opportunities.