WSET UK is seeking a Customer Service Coordinator to join our global team in London. You will respond to customer inquiries across channels, uphold KPI/SLA targets, and support APPs and students with efficient, high-quality service in line with WSET principles.
The role emphasizes continuous improvement, collaboration across departments, and a customer-centric approach. Strong English communication and experience in fast-paced environments are essential for success.
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Global Customer Experience Coordinator in London employer: WSET
WSET is an exceptional employer that champions a culture of curiosity and empathy, making it a fantastic place for individuals passionate about customer service in the drinks industry. With generous benefits including 27 days of annual leave, health insurance, and professional development opportunities, employees are empowered to grow and thrive in a supportive environment. Located in the UK, WSET offers a unique chance to contribute to a globally recognised organisation while enjoying a collaborative and innovative workplace.
